What are the responsibilities and job description for the Patient Experience & Operations Coordinator (Part-Time) position at Middle Path Integrative Pediatrics?
We're looking for the person who notices when something is off before anyone else does.
At Middle Path Integrative Pediatrics, our mission is to provide calm, relationship-centered healthcare for children and their families.
We're looking for someone who loves creating exceptional experiences while keeping the countless moving pieces of a pediatric practice running smoothly.
You'll greet families, answer phones, manage schedules, coordinate onboarding, collect payments, organize administrative tasks, and help make sure every patient interaction feels thoughtful and seamless.
The right person doesn't wait to be told every next step.
Instead, they naturally think:
"I noticed the paperwork wasn't signed."
"I already followed up with that family."
"I fixed the calendar before it became a problem."
If you're the type of person who finds satisfaction in creating order, learning new systems, helping people, and making everyone else's day run better, we'd love to meet you.
✔ You genuinely enjoy helping people.
✔ You notice details.
✔ You finish what you start.
✔ You love learning.
✔ You stay calm when priorities change.
✔ You're comfortable with technology.
✔ You communicate with warmth and professionalism.
You need frequent reminders.
You dislike changing priorities.
You prefer repetitive work with little variation.
You struggle with organization.
You don't enjoy interacting with families.
Patient Experience & Operations Coordinator
Part-time (10–15 hours/week)
- Asheville, NC
Competitive hourly pay based on experience (anticipated range: $20–24/hour), plus opportunities for performance bonuses, referral incentives, and future growth as the practice expands.
Salary : $20 - $24