Tower Technician (WISP)

Job Summary:

As a Fixed Wireless (FW) Field Engineer, you will support the performance and reliability of Midco's fixed wireless network by maintaining, repairing, and upgrading vertical assets, fiber, and power systems. You'll ensure all work meets technical, safety, and regulatory standards while contributing to network development and service excellence.

Responsibilities:

• Maintain Vertical Assets, fiber, and power supply of the network.
• Adhere to Midco's Safety Tower/Structure Climbing Policy when climbing Vertical Assets up to 500 feet as business needs require throughout the year.
• Maintain, repair, oversee, and upgrade the capacity and integrity of the regional network; create and implement action plans to develop, troubleshoot, and improve the network.
• Interpret, understand, and apply network and cable system maps and plans.
• Test and review system designs and configuration; collaborating with team members.
• Ensure that technical specifications meet service, regulatory, and franchise standards.
• Produce and maintain timely and accurate documentation.
• Perform all on call duties as required.
• Mentor new hires as required, providing guidance and support while demonstrating technical proficiency in several areas of the field.
• Working knowledge of construction, the National Electrical Code, OSHA (Occupational Safety and Health Administration) regulations, state and local regulations and general safety standards.
• Demonstrate knowledge of Midco's safety program, enforce safety rules and procedures, wear appropriate safety apparel (including hard hats, safety vests, OSHA approved boots), and operate all equipment safely.
• Maintain a current, valid driver's license, operate and drive a Company vehicle in accordance with all Midco policies, and maintain a safe driving record (no DUI in the last five years).
• Model Midco's mission, vision, values, ethos, and Leadership Success Drivers, and inspire others to do the same.
• Ensure customer privacy by adhering to Midco's privacy guidelines while actively following Midco policies and procedures.
• Maintain reliable and predictable attendance as required by the position.
• Perform other duties as assigned.

Note: Management reserves the right to assign or reassign functions and responsibilities to this job description at any time.

Required Qualifications:

• High School diploma or GED required.
• Hold the necessary proficiencies for a Maintenance Technician I, Level 2 or possess equivalent work experience (2-3 years in the telecommunications field).
• Successfully complete and obtain Tower Climbing Certification. Consistently apply Tower Climbing principles in all aspects of work.
• Possess FAA107 (Drone SUAS) Certification License or attain within 180 days of hire.
• Complete Midco First Time Right (FTR) certification within 60 days of hire and consistently apply principles in all aspects of work.
• Must possess and maintain a valid driver's license with a clean driving record and meet all applicable Department of Transportation (DOT) requirements for the state(s) in which the team member operates. This may include the ability to obtain and maintain a DOT Medical Card if required by law or company policy. A DUI conviction within the past 5 years will result in disqualification from employment in these positions.
• Develop working knowledge of construction practices, the National Electrical Code, OSHA regulations, state and local regulations, general safety standards, and the entire telecommunications system configuration

Preferred Qualifications:

• NCTI, SCTE and/or other broadband certification.

The hiring range for this position is $29.50 to $35.50 per hour. The actual base wage offered will be determined based on multiple factors including internal equity, location, and the individual's job-related knowledge, skills and experience. In addition to the base wage, this position is eligible for an annual bonus based on company and/or individual performance.

Work Environment:

• Frequent exposure to outside weather conditions.
• The noise level in the work environment is moderate to loud.
• Occasional exposure to moving mechanical parts, high, precarious places, risk of electrical shock, and risk of radiation and vibration.
• In-person visits to a customer's home or place of business are common. Specific abilities required include accessing a customer's home or place of business by stairs or elevator, operating doors or other entrances, and navigating hallways and buildings.
• Must be prepared to travel on short notice and work extended, flexible hours.
• May be required to work in excess of 40 hours per week and outside normal business hours, such as holidays, evenings, and weekends, as business demands.

Physical Demands:

• Must be able to climb heights up to 500 feet and perform physically demanding tasks at such heights.
• Must be able to work from elevated heights (antenna towers, grain elevators, bucket trucks, aerial lifts) and in tight spaces such as attics and crawlspaces.
• Required to reach with hands and arms, stoop, kneel, or crouch.
• Must occasionally lift and carry loads up to 80 lbs. and separately handle a 75 lbs. ladder.
• Be able to safely use a ladder rated for a maximum load of 375 lbs., including the combined weight of the individual, fall protection equipment, and any tools being carried.
• Must be able to climb poles, ladders, bucket trucks, and other structures with proper fall protection equipment, adhering to the manufacturer's capacity for all equipment.
• Bucket trucks have a maximum load capacity ranging from 300 to 400 lbs. based on the manufacturer's specifications for each vehicle. Team members certified for bucket truck use are responsible for being aware of and adhering to these maximum load requirements.
• Must be able to distinguish between separate colors.

• Free Midco internet and TV
• Generous 401(k) match and paid time away from work programs
• Midco-provided short and long term disability insurance
• Midco contributions to your HSA
• Programs to support your physical, mental, emotional and financial wellbeing
• And many more