What are the responsibilities and job description for the Customer Service Representative/Manager in Training (MIT) position at Midas - AMG Enterprises?
Benefits:
- 401(k)
- Paid time off
Motivated to win? Want to work in a place you can grow? Enjoy talking to people and making them smile? You found the right place! Midas is looking for the next generation of leaders! Our Manager in Training program will provide with the skills you need to win professionally and personally!
- Leadership
- Customer Experience
- Sales
- Leadership
- Customer Experience
- Sales
Responsibilities
As a Midas Customer Service Representative, you will be performing the following duties:
- Deliver exceptional customer service while listening and consulting with customers
- Following up with customers, services requested, estimated completion times etc.
- Deliver and discuss pricing estimates with customers as well as promoting shop service specials
- Lead, manage, and train team while keeping in tune with our companies’ vision, purpose, core values, and employee creed
- Oversee technicians’ inspections, diagnosing and repairing of domestic, European and Asian cars and light trucks
- Maintain inventory counts
- Overall cleanliness and organization of the facility
- Other duties as assigned
Qualifications - (No Automotive Experience Required)
- Excellent customer service disposition
- Good communication skills
- Leadership ability
- Team building skills
- Ability to work a flexible retail schedule including weekends, evenings and holidays
- Valid driver’s license
Salary : $45,000 - $70,000