Behavioral Health Coordinator II - ARCHES

GENERAL DESCRIPTION

The Behavioral Health Coordinator II provides lead case management services, focused on behavioral health leadership and coordination within MWVCAA's ARCHES sheltering programs. The Behavioral Health Coordinator II also provides clinical guidance and support to program staff and may be required to work various shifts outside of their regular schedule, including night and weekends, to ensure timely crisis intervention and continuity of care.

MINIMUM QUALIFICATIONS The requirements listed below are representative of the knowledge, skill, and/or ability required.

EDUCATION and/or EXPERIENCE

• Master's degree in Counseling, Social Work, or a related behavioral health field, with current Oregon licensure, and at least two years of relevant experience in behavioral health or social services.
• Experience working with high-acuity populations, including individuals experiencing homelessness, serious mental illness, substance use disorders, and/or justice-involved or re-entry populations.
• Experience providing or coordinating mental health crisis response, including risk assessment, de-escalation, and stabilization in shelter or community-based settings.
• Equivalent combination of education and experience may be considered.

CERTIFICATES, LICENSES, REGISTRATIONS

• Driver qualifications are required for this position. Valid driver license, insured vehicle available for use on the job, and a satisfactory drive record for the previous three years are required.
• Current, valid Oregon license in a behavioral health discipline permitting independent clinical practice, maintained in good standing throughout employment.
• Candidate must pass a comprehensive MWVCAA background screening prior to employment.
• Candidate must pass pre-employment and random drug/alcohol screenings.
• CPR and AED certification required, or ability to obtain within 30 days of hire.

KNOWLEDGE, SKILLS, AND ABILITIES

• Proficiency in electronic documentation systems, including Microsoft Word, Excel, Outlook, databases, and web-based platforms, with the ability to document services and outcomes accurately and in compliance with program and funding requirements.
• Knowledge of behavioral health best practices, including trauma-informed care, harm reduction, motivational interviewing, and housing-focused service models.
• Ability to interpret and apply program policies, procedures, and governmental regulations while supporting client-centered services delivery.
• Strong clinical judgement and decision-making skills, including the ability to assess risk, prioritize safety, and respond effectively to mental health crises in shelter, housing, and community-based settings.
• Strong organizational and time-management skills, with the ability to manage competing priorities in a fast-paced, high-acuity environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES This job description is not intended to be all-inclusive. Employee will also perform other reasonably related business duties as assigned by immediate supervisor and other management as required.

• Conducts behavioral health, needs, and risk assessments and develops individualized, housing-focused support plans to address client needs, goals, and barriers to housing stability.
• Provides clinical judgement and guidance to program leadership and staff based on assessment findings, incident trends, and emerging behavioral health needs.
• Responds to mental health crises, employing de-escalation techniques and making timely decisions to promote safety for participants, staff, and the broader community.
• Collaborates with program leadership to develop, implement, and refine assessment tools, protocols, and response practices, recommending modifications as needed.
• Participates in leadership and multidisciplinary meetings to provide behavioral health insight related to program operations, incidents, and client outcomes.
• Monitors participant progress and maintains complete, accurate, timely, and defensible documentation, including assessments, case notes, incident records, and resident files, sufficient to withstand internal review, external monitoring, and audit, in accordance with agency policy, funder requirements, and applicable law.
• Coordinates and facilitates behavioral health-informed groups, workshops, and supportive activities, adapting content based on engagement, acuity, and individual or group needs.
• Provides clinical guidance and support to resident services staff, reinforcing adherence to agency safety policies, trauma-informed practices, and appropriate response protocols.
• Maintains active collaboration with co-located and community partners, including behavioral health providers, housing programs, and other system partners, to support coordinated service delivery.
• Supports agency and program strategic goals by embracing trauma-informed care, motivational interviewing, recovery-oriented approaches, coordinated assessment, and harm reduction practices.

Other

• Consistent punctuality and reliable attendance are essential requirements for this role.
• Ability to work effectively and maintain positive, professional relationships with team members and clients.

PHYSICAL AND MENTAL DEMANDS Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties and responsibilities.

• Specific vision abilities required by this job include close vision and ability to adjust focus.
• Ability to reach and/or extend to access materials or equipment.
• Ability to sit, stand, walk, and move through a range of positions (including bending, reaching, stooping, kneeling, and crouching) across shelter, housing, office, community, and outdoor environments for extended periods of time.
• Ability to frequently use hands and arms for computer work, documentation, and operation of standard office equipment.
• Ability to occasionally lift and/or move objects up to 25 pounds, such as files, supplies, or personal belongings, with or without reasonable accommodation.
• Ability to safely operate a motor vehicle and travel locally between program sites and community locations, including during inclement weather, reduced visibility, and varying road conditions, as required.
• Ability to respond effectively to urgent or emergent situations, including maintaining focus, emotional regulation, and physical presence in dynamic or unpredictable environments.
• Ability to navigate uneven ground and/or varying housing settings.
• Ability to walk or stand for extended periods of time.
• Ability to ascend and descend stairs safely and repeatedly.
• Ability to navigate multiple floors with or without the use of an elevator when necessary.

WORK ENVIRONMENT

• Work occurs across shelter, housing, community, and outdoor settings, serving individuals experiencing homelessness, substance use disorder, serious mental illness, crisis-related or unpredictable behaviors, and individuals with current or prior involvement in the criminal justice system.
• Position may require field-based work, including street outreach, encampment engagement, and response outside traditional office setting and may involve exposure to inclement weather, uneven terrain, and variable environmental conditions.
• Role requires responsiveness to urgent situations, including travel, on-site intervention, and coordination with law enforcement and emergency medical services.
• Position requires flexibility in scheduling, including nontraditional work hours such as nights, weekends, and holidays, as well as schedule adjustments and mandatory recall to meet program and client needs.
• Potential exposure to unsanitary conditions, bodily fluids, and communicable diseases; use of PPE may be required per agency policy.

This job is located in Salem and is a reasonable driving distance to Keizer, Woodburn, Albany, Wilsonville and Dallas.

MWVCAA is proud to be an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sex, sexual orientation, gender expression, age, veterans, and people with disabilities or any other protected category. We welcome all people to join us in achieving our Mission. If you require any assistance in the application process, or reasonable accommodations to perform the essential duties of the position, please notify a member of our team at (503) 585-6232.

If you need ADA accommodations to apply for MWVCAA job openings, please contact Human Resources at HR@mwvcaa.org or call 503-585-6232 to ask for a HR Team Member.

Pre-employment background and drug screening is required.

Salary : $40 - $45