Professional Development Associate - IT

A great banking experience starts with a great team!  Mid Penn Bank is actively seeking a Professional Development Associate to join our Information Technology Team in Harrisburg, PA.

We believe that our ongoing success depends upon a skilled, satisfied, and valued work force. As a member of our team, you can expect opportunities to develop your skills to help you excel in your role and achieve your professional career goals. We offer a comprehensive range of flexible benefits to support your personal and financial well-being. Our inclusive culture encourages all employees to share ideas, collaborate, and contribute to the values that make us a winning team for our customers, shareholders, and communities. 

Position Overview

The Professional Development Associate will be responsible for performing a variety of duties throughout the Information Technology Department within the framework of a formalized Professional Development Program.  This individual will gain hands on experience in several departments and positions.  The Professional Development Associate will have opportunities to observe and/or visit various areas of the company to gain a broader understanding of all facets of the bank and the role IT plays within the bank.

Essential Duties and Responsibilities

• Participates in activities and completes tasks to become familiar with Information Technology processes, products, and services relating to both sales and operations.  
• Demonstrates and role models professionalism, ethical behavior, and effective decision making at all times. 
• Develops a thorough understanding of financial products, operational systems, and internal workflows to ensure accurate processing and informed decision-making.
• May attend seminars, courses, and other financial related educational activities for professional development purposes.
• Observes and/or performs assigned tasks to become familiar with department processes and procedures.
• Provides administrative assistance to department manager and others as assigned.
• Provides accurate and timely support to internal teams regarding operational processes; ensures information is communicated clearly and efficiently.
• Coordinates with various business units to resolve operational inquiries and ensure smooth completion of service requests.
• Proactively identifies opportunities to improve processes, enhance efficiency, and support internal teams through collaboration and problem-solving.
• Utilizes internal systems and tracking tools to monitor workflow, maintain accurate records, and ensure operational tasks are completed according to policy and deadlines.
• Responds to inquiries relating to his/her particular area, or to requests from other personnel, customers, etc., within given time frames and within established policy.
• Assists in the development and implementation of new technologies and applications.
• Assists in the conversion, set-up, and processing of outsourced computerized applications.
• Participates with direct supervisor in establishing specific goals for the department; implements strategies to achieve these goals.

Ancillary Duties

• Performs tasks, which are supportive in nature to the essential functions of the job, but which may be altered or re-designed depending upon individual circumstances.
• Regular and predictable attendance is required.

Education & Qualifications

• A B.S. or B.A. degree, preferably in a related field of study.
• A minimum of one (1) years’ related experience normally required.
• Ability to work a flexible schedule as required to meet operating needs.

Skill(s)

Proficient reading, writing, and grammar skills; proficient analytical, critical thinking and mathematics skills; proficient communicative and interpersonal relations skills; working knowledge of assigned function; proficient eye-hand coordination; ability to operate various office machines; technical supervisory skills; ability to sit, stand, walk, bend, stoop, reach with hands or arms, use hands to manipulate objects, handle or feel, and lift items weighing 50 lbs. or less; visual , auditory and speaking skills; valid driver’s license is required.

Pay Transparency

We set standard salary ranges for our roles based on the position, function, and responsibilities, as benchmarked against similarly sized companies in our industry. Specific compensation offered will be determined based on a combination of factors including the candidate’s knowledge, skills, depth of work experience, and relevant licenses/credentials. The salary range may vary based on geographic location.

Benefits

Mid Penn Bank offers a comprehensive benefits package to those who qualify. This includes medical plans with prescription drug coverage; flexible spending account, dental and vision insurance; life insurance; 401(k) program with employer match and employee stock purchase plan; paid time off, paid holidays; disability insurance coverage, parental leave; employee assistance program, and tuition reimbursement.  

In addition, all employees are eligible to participate in mentorship programs, receive individualized development and career counseling, and participate in Mid Penn University courses and development programs.  

EEO Statement

Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status. We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.

Equal Opportunity Employer–Minorities/Females/Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Sponsorship Statement

As a condition of employment, individuals must be authorized to work in the United States without sponsorship for a work visa by Mid Penn Bank currently or in the future.