What are the responsibilities and job description for the Information Technology Project Manager position at Mid Oregon Credit Union?
PRIMARY FUNCTION: The IT Project Manager is responsible for leading the discovery, prioritization, planning, governance, and delivery of technology-enabled business solutions that improve operational efficiency, employee experience, and organizational effectiveness. This role serves as the primary liaison between business stakeholders and technical resources, ensuring initiatives are aligned with strategic priorities, delivered on schedule, and produce measurable business outcomes.
The IT Project Manager brings structure to complex and ambiguous problems, facilitates stakeholder alignment, develops actionable roadmaps, and drives execution across a portfolio of technology and process improvement initiatives.
This position will help establish the operating rhythm for a newly formed team focused on delivering applications and process improvements for the organization. The successful candidate will play a key role in identifying opportunities, aligning stakeholders, and guiding solutions from concept through deployment.
EXPERIENCE:
3–5 years of project management, program management, technical delivery, or business transformation experience required
Experience leading initiatives involving both technical and business stakeholders
Experience facilitating requirements discovery, prioritization, and roadmap development preferred
REQUIRED SKILLS:
Demonstrated ability to lead cross-functional technology initiatives involving technical and business stakeholders
Strong facilitation, discovery, and stakeholder management skills
Ability to bring structure to ambiguous business problems
Experience prioritizing competing initiatives and managing delivery roadmaps
Strong written and verbal communication skills
Effective risk, issue, dependency, and decision management skills
Ability to influence without direct authority
Strong organizational and time management skills
Preferred Qualification:
Experience with Azure DevOps, Planner, Jira, or similar tools
Experience facilitating Agile or iterative delivery teams
Experience building and maintaining project or product roadmaps
Experience leading business process improvement initiatives
Experience working with software development, cloud, or technology teams
Familiarity with Azure DevOps, Microsoft Planner, Jira, or similar tools
Experience supporting digital transformation, workflow automation, or application delivery initiatives
What success looks like in the first 90 days
A successful candidate will be able to quickly establish stakeholder relationships, build structure around competing priorities, create visibility into technology initiatives, and help guide high-value opportunities from discovery through implementation.
First 30 days
Build relationships with key stakeholders across Operations, Contact Center, and IT.
Learn existing business processes, organizational priorities, and technology initiatives.
Establish a discovery framework, stakeholder engagement plan, and delivery cadence.
Develop an initial inventory of improvement opportunities and business needs.
First 60 days
Lead discovery sessions to identify high-value opportunities for process improvement and technology solutions.
Build and maintain a prioritized initiative backlog and roadmap.
Facilitate stakeholder alignment around priorities, scope, and business outcomes.
Establish governance processes for intake, prioritization, risk management, and status reporting.
First 90 days
Transition the team from discovery into delivery planning and execution.
Define success metrics and implementation plans for priority initiatives.
Launch or begin implementation of the first approved solution or process improvement.
Deliver clear executive-level visibility into progress, risks, dependencies, and expected business value.
EDUCATION: (1) A bachelor's degree, or (2) achievement of formal certifications recognized in the industry as equivalent to a bachelor's degree (e.g., information technology certifications in lieu of a degree).
STARTING SALARY: Depending on Experience
BENEFITS: Medical, Dental, Vision, Life/Disability/AD&D, EAP, Aflac, 401k with Matching, Paid Vacation/Sick/Personal, Paid Volunteer Hours
STARTING DATE: Immediately
WORK LOCATION: Administration Building