Rapid Repair Estimator

MidAtlantic Service 360 is seeking a highly organized and driven Rapid Repair Estimator to join our growing commercial service team!

This role is responsible for turning technician-discovered deficiencies into completed repair quotes quickly and efficiently. The estimator will work directly with service technicians, vendors, account managers, and customers to assemble pricing, prepare proposals, follow up on opportunities, close work, procure materials, and coordinate scheduling for completion.

This fast-paced operational sales support role is ideal for someone who thrives on organization, communication, urgency, and closing deals.

Responsibilities

• Review technician field reports and identified deficiencies
• Communicate with service technicians to clarify scope and repair requirements
• Contact vendors and suppliers for pricing, lead times, and material availability
• Build accurate repair estimates and proposals using company templates and software
• Send completed proposals to customers in a timely manner
• Follow up on open quotes to help secure approvals and close work
• Coordinate approved work with account managers and service scheduling teams
• Purchase materials and issue purchase orders for approved repairs
• Track quote status, approvals, pending items, and project progress
• Maintain strong communication with customers throughout the process
• Assist in improving estimating procedures, pricing standards, and response times
• Support emergency and rapid-response repair opportunities when needed

Qualifications

• Experience in commercial HVAC, plumbing, mechanical service, construction, or estimating preferred
• Strong organizational and communication skills
• Ability to manage multiple quotes and priorities simultaneously
• Comfortable speaking with technicians, vendors, and customers daily
• Ability to read service reports, equipment information, and repair scopes
• Proficiency with Microsoft Office and computer-based estimating/service software
• Self-motivated with strong follow-through skills
• Sales-minded attitude with focus on responsiveness and customer service

Preferred Experience

• Commercial mechanical or service industry background
• Experience with quoting repairs or service work
• Familiarity with HVAC, plumbing, piping, controls, or mechanical systems
• Experience using CRM, dispatching, or estimating software platforms

What Success Looks Like

• Fast turnaround times on repair quotes
• High quote conversion and close rates
• Strong coordination between technicians, customers, and operations
• Accurate material procurement and scheduling
• Excellent customer communication and follow-up

Compensation & Benefits

• Competitive salary based on experience ($40-$55 / hour)
• Bonus opportunities tied to performance and quote conversion
• Health benefits
• Paid time off
• 401(k)
• Career growth opportunities within a rapidly growing mechanical service organization

About Us

Mid Atlantic Service 360 is a leading commercial mechanical contractor specializing in HVAC, plumbing, piping, sheet metal, controls, and service solutions throughout the region. Our team is built on quality, culture, safety, technology, and long-term customer relationships.