What are the responsibilities and job description for the Mental Health Office Receptionist position at Mid America Psychological & Counseling Services P.C.?
Benefits:
- 401(k)
- 401(k) matching
- Competitive salary
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Job Summary
We are a busy medical office seeking an energetic and self-motivated Full-Time Mental Health Office Receptionist to join our team. The ideal candidate will possess strong computer skills and a pleasant demeanor, ready to provide exceptional support in a fast-paced environment. This role requires adaptability, multitasking abilities, and minimal supervision.
Key Responsibilities
- Answer incoming phone calls and direct them appropriately.
- Schedule appointments for multiple clinicians efficiently.
- Collect payments and manage billing inquiries.
- Problem-solve client issues and inquiries with professionalism.
- File documents and maintain organized records.
- Enter demographics and insurance information into the software program.
- Perform other assigned duties as needed.
- Understand Prior Authorizations
- Knowledge on handling Medical Records
Qualifications
- Availability: Must be available to work in both locations (Merrillville and Munste)
- Schedule: Open availability required from Monday to Saturday, including varied shifts with closing shifts two to three times a week and Saturday shifts. Shifts could be 8/9am to 5pm, 12pm to close (8pm) or 2/3pm to close etc.
- Transportation: Must have reliable transportation to travel between locations.
- Skills: Strong computer skills, excellent time management, and a positive attitude.
- Work Ethic: Hardworking with an above-and-beyond mentality and a good call-off history.
Serious and qualified candidates are highly encouraged to apply
Salary : $14 - $16