Medical Office Receptionist

Medical Office Receptionist

Gary, Indiana, USA

At Marram Health Center of Gary, we are dedicated to providing exceptional healthcare services to our community. As a Medical Office Receptionist, you will play a vital role in ensuring the smooth operation of our front desk and supporting our medical staff in delivering quality care.

Join Our Team!

We are seeking a full-time Medical Office Receptionist to join our team. As a Medical Office Receptionist, you will be responsible for providing excellent customer service, answering phone calls, scheduling appointments, and performing various administrative tasks.

Employee Benefits:

• 401K with 20% company matching

• 11 paid holidays

• Competitive wages

• Generous PTO

• Employee discounts (YMCA)

• Employee referral program

• HSA/FSA accounts

• Medical, dental, and vision insurance

• Tuition assistance up to $200/month

• Education loan assistance up to $5250/year

• Casual Fridays

• Company paid life insurance policy

• Company paid long term disability

• Optional insurances (short term disability)

• Employee recognition events

• Employee Assistance Program

• Free health screenings

Vital Duties and Responsibilities:

• Provides clerical support for a federally qualified health center

• Answers and redirects telephone calls

• Maintains medical staff/department schedules and calendars

• Performs check-in and check-out of clients

• Receives payments from clients for co-pays and payments on account

• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department

• Data entry of information using the appropriate format and agency guidelines

• Coordinates and communicates information with internal and external customers

• Flags client appointments for HAP’s

• Makes appointment reminder calls to new clients

• Performs deposit of office cash receipts

• Contacts, schedules appointments and processes paperwork for referrals

• Initiates ROI forms for info requested by medical staff from other providers

• Scans documents and insurance cards

• Coordinates client requests for ROI and form completion

• Monitors no-shows/cancellations and sends letters to clients as appropriate

• Requests/tracks needed health records

• Receives, sorts, forwards office mail

• Communicates in-patient consultation requests to medical staff

• Maintains updated medical staff schedules and on-call calendar

• Formulates reports for the department, associated committees and reports as requested

• Provides clerical support (copying, collating, form completion) for medical staff

• Copies agency-wide e-mail notices for medical staff

• Maintains adequate supplies inventory (office, charting, etc.)

Core Duties and Responsibilities:

• Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department

• Data entry of information using the appropriate format and agency guidelines

• Coordinates and communicates information with internal and external customers

• Flags client appointments for HAP’s

• Makes appointment reminder calls to new clients

• Performs deposit of office cash receipts

• Contacts, schedules appointments and processes paperwork for referrals

• Initiates ROI forms for info requested by medical staff from other providers

• Scans documents and insurance cards

• Coordinates client requests for ROI and form completion

• Monitors no-shows/cancellations and sends letters to clients as appropriate

• Requests/tracks needed health records

• Receives, sorts, forwards office mail

• Communicates in-patient consultation requests to medical staff

• Maintains updated medical staff schedules and on-call calendar

• Formulates reports for the department, associated committees and reports as requested

• Provides clerical support (copying, collating, form completion) for medical staff

• Copies agency-wide e-mail notices for medical staff

• Maintains adequate supplies inventory (office, charting, etc.)

Education and Experience:

• High School diploma or G.E.D. required

• A certificate or degree from a vocational or technical school preferred

• Six months related work experience/training preferred

Apply Now!

Are you passionate about providing exceptional customer service and supporting the delivery of quality healthcare? Are you looking for a rewarding career opportunity with a dynamic and forward-thinking organization? If so, we encourage you to apply for this exciting role. Please visit our website at www.porterstarke.org for additional information in regards to our organization.