What are the responsibilities and job description for the Medical Office Receptionist position at Marram Health Center of Gary?
Our Marram Gary location is looking for a full-time Medical Office Receptionist
The Front Desk Specialist performs a variety of administrative tasks to assist physicians and other health providers in delivering safe and effective medical care at Marram Health Center, a Federally Qualified Health Center (FHQC).
EMPLOYEE BENEFITS:
- 401K w/ 20% company matching
- 11 paid holidays
- Competitive wages
- Generous PTO
- Employee discounts (YMCA)
- Employee referral program
- HSA/FSA accounts
- Medical, dental, and vision insurance
- Tuition assistance up to $200/month
- Education loan assistance up to $5250/year
- Casual Fridays
- Company paid life insurance policy
- Company paid long term disability
- Optional insurances (short term disability)
- Employee recognition events
- Employee Assistance Program
- Free health screenings
VITAL DUTIES AND RESPONSIBILITIES:
- Provides clerical support for a federally qualified health center.
- Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- the department and organization.
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.). Answers and redirects telephone calls.
- Maintains medical staff/department schedules and calendars.
- Performs check-in and check-out of clients.
- Receives payments from clients for co-pays and payments on account.
- Performs other duties as assigned.
CORE DUTIES AND RESPONSIBILITIES:
- Sorts, organizes, reviews and scans documents following the standards and procedures of the organization and the system used by the department.
- Data entry of information using the appropriate format and agency guidelines.
- Coordinates and communicates information with internal and external customers.
- Flags client appointments for HAP’s
- Makes appointment reminder calls to new clients.
- Performs deposit of office cash receipts
- Contacts, schedules appointments and processes paperwork for referrals.
- Initiates ROI forms for info requested by medical staff from other providers
- Scans documents and insurance cards.
- Coordinates client requests for ROI and form completion.
- Monitors no-shows/cancellations and sends letters to clients as appropriate
- Requests/tracks needed health records.
- Receives, sorts, forwards office mail.
- Communicates in-patient consultation requests to medical staff.
- Maintains updated medical staff schedules and on-call calendar.
- Formulates reports for the department, associated committees and reports as requested.
- Provides clerical support (copying, collating, form completion) for medical staff.
- Copies agency-wide e-mail notices for medical staff.
- Maintains adequate supplies inventory (office, charting, etc.)
E EDUCATION AND EXPERIENCE:
- High School diploma or G.E.D. required
- A certificate or degree from a vocational or technical school preferred.
- Six months related work experience/training preferred.
Please feel free to visit our website at www.porterstarke.org for additional information in regards to our organization.