What are the responsibilities and job description for the Teller (Part-Time) - Belle Branch position at Mid America Bank?
TELLER (part-time) - Belle Branch
Join a team that believes banking is about people first. As a part-time associate, you'll enjoy a flexible schedule, a welcoming culture, and the opportunity to make an impact in your community while balancing life's other priorities.
Branch Hours
Lobby Hours M-TH 8:00-3:30, Friday, 8:00-5:00, Saturday 8:00-11:00
Drive-Up Hours M-F 8:00-4:00, Friday, 8:00-5:00, Saturday 8:00-11:00
This is a part-time position in our Belle branch. The associate will work 10-15 hours/week and must be available and willing to work Saturday mornings.
Job Overview
The Teller is responsible for accurately processing customers’ routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.
Key Responsibilities
o Safely and accurately process customers’ routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
o Issue negotiable items such as cashier’s checks
o Provide customers access to their safe deposit box
o Complete customers’ special requests as needed
o Maintain supply of cash and currency in personal cash drawer
o Count personal cash drawer at the end of each shift to make sure it balances
o Reconcile personal cash drawer in the event drawer does not balance
o Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
o Answer customers’ basic inquiries about their accounts
o Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
o Comply with bank operations and security procedures
o Maintain confidentiality of customer and bank operations information
o Other duties as assigned by manager
o Safely and accurately process customers’ routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
o Issue negotiable items such as cashier’s checks
o Provide customers access to their safe deposit box
o Complete customers’ special requests as needed
o Maintain supply of cash and currency in personal cash drawer
o Count personal cash drawer at the end of each shift to make sure it balances
o Reconcile personal cash drawer in the event drawer does not balance
o Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
o Answer customers’ basic inquiries about their accounts
o Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
o Comply with bank operations and security procedures
o Maintain confidentiality of customer and bank operations information
o Other duties as assigned by manager
Qualifications, Skills and Abilities
o High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment
o Previous cash-handling or customer service experience preferred.
o Strong attention to detail and accuracy.
o Commitment to confidentiality.
o Excellent communication and interpersonal skills.
o Ability to work in a fast-paced environment and handle multiple tasks.
o Basic computer skills and ability to learn new technologies
o High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment
o Previous cash-handling or customer service experience preferred.
o Strong attention to detail and accuracy.
o Commitment to confidentiality.
o Excellent communication and interpersonal skills.
o Ability to work in a fast-paced environment and handle multiple tasks.
o Basic computer skills and ability to learn new technologies
Working Conditions
o Will require working on Saturday’s, you will be in a rotation
o Standing for extended periods and handling cash regularly.
o Will require working on Saturday’s, you will be in a rotation
o Standing for extended periods and handling cash regularly.
Equal Opportunity Statement
Mid America Bank is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.
Mid America Bank is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and welcome applications from all qualified candidates regardless of race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, or veteran status.