What are the responsibilities and job description for the Teller - Holts Summit Branch position at Mid America Bank?
This is a full-time position in our Holts Summit branch. The hours are flexible and will be scheduled during branch hours with a little extra time to open or close the branch.
Branch Lobby Hours
Monday - Friday 8:30am to 4:30pm
Saturday 9am to 12pm
Branch Drive-Up Hours
Monday - Friday 7:30am - 6:00pm
Saturday 9am to 12pm
Job Overview
The Teller is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.
Key Responsibilities
Mid America Bank is proud to be a locally owned and operated community bank in Central Missouri. While experiencing tremendous growth year after year, the bank prides itself on remaining responsive enough to serve its customers and being an integral part of our community's and their needs. We also strive to make MAB a great place to work. We offer 100% employer paid medical for you and your dependents, work-life balance for all our associates, and focus on learning and development with career advancement opportunities.
Branch Lobby Hours
Monday - Friday 8:30am to 4:30pm
Saturday 9am to 12pm
Branch Drive-Up Hours
Monday - Friday 7:30am - 6:00pm
Saturday 9am to 12pm
Job Overview
The Teller is responsible for accurately processing customers' routine transactions in a professional and friendly manner. The Teller also interacts with customers and provides them with information about their accounts and bank products and services.
Key Responsibilities
- Safely and accurately process customers' routine transactions such as cashing checks, depositing money, issuing withdrawals, and collecting loan payments
- Issue negotiable items such as cashier's checks
- Provide customers access to their safe deposit box
- Complete customers' special requests as needed
- Maintain supply of cash and currency in personal cash drawer
- Count personal cash drawer at the end of each shift to make sure it balances
- Reconcile personal cash drawer in the event drawer does not balance
- Interact with customers in person, on telephone, or through other electronic communications in a friendly, helpful, and patient manner
- Answer customers' basic inquiries about their accounts
- Identify customer needs through active listening and provide tailored solutions to enhance satisfaction and build loyalty.
- Comply with bank operations and security procedures
- Maintain confidentiality of customer and bank operations information
- Other duties as assigned by manager
- High school diploma or equivalent preferred, not required and/or prefer to be at least 16 years of age at time of employment
- Previous cash-handling or customer service experience preferred.
- Strong attention to detail and accuracy.
- Commitment to confidentiality.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple tasks.
- Basic computer skills and ability to learn new technologies
Mid America Bank is proud to be a locally owned and operated community bank in Central Missouri. While experiencing tremendous growth year after year, the bank prides itself on remaining responsive enough to serve its customers and being an integral part of our community's and their needs. We also strive to make MAB a great place to work. We offer 100% employer paid medical for you and your dependents, work-life balance for all our associates, and focus on learning and development with career advancement opportunities.