What are the responsibilities and job description for the Front Desk Attendant - Starting at $14/Hour position at Microtel Inn & Suites by Wyndham Nephi?
Front Desk Associate
Microtel Inn & Suites by Wyndham – Nephi, UT
Starting at $14.00/hour, depending on experience
Performance-Based Raises & Commission
Part-Time | 32 Hours per Week
Schedule: Wednesday, Thursday, Saturday & Sunday
Join Our Team!
At Microtel Inn & Suites by Wyndham in Nephi, our Front Desk Associates help create a welcoming and memorable experience for every guest. We’re looking for a friendly, dependable, and motivated individual who enjoys helping people, solving problems, and keeping things running smoothly.
If you’re organized, comfortable using computers, and take pride in providing excellent customer service, this is a great opportunity to join a growing team with opportunities to advance within our company.
What We Offer
- Competitive starting pay of $14.00/hour, depending on experience
- Performance-based raises and commission opportunities
- Opportunities for growth and advancement within the company
- Hotel discounts for team members, family, and friends
- Company profit sharing
- Semi-annual cash incentives
- Complimentary hotel stay on your work anniversary
- Referral bonuses of up to $400 per successful referral
- Telehealth services
- Employee Assistance Program
- On-demand pay, providing access to a portion of your earned wages before payday
What We’re Looking For
Our ideal candidate understands that great hospitality starts with great service. We’re looking for someone who is:
- Friendly, approachable, and guest-focused
- Dependable, responsible, and willing to learn
- Professional when communicating in person and over the phone
- Organized, detail-oriented, and able to multitask
- Comfortable using computers and learning hotel software
- Proactive in identifying and resolving guest concerns
- Able to follow hotel brand standards and company procedures
- A strong team player who communicates effectively with other departments
Your Responsibilities
As a Front Desk Associate, you’ll help ensure our guests receive excellent service from arrival to departure. Responsibilities include:
- Greeting guests and handling check-ins, check-outs, and reservations
- Answering guest questions and managing reservation requests online and over the phone
- Processing cash and credit card transactions accurately
- Promoting reservations by explaining room types, rates, availability, amenities, and hotel services
- Preparing daily activity reports and completing deposit drops
- Communicating with housekeeping, maintenance, and other departments to meet guest needs
- Keeping the front desk and lobby clean, organized, and welcoming
- Performing routine property and pool checks
- Assisting with package shipments and deliveries as needed
- Resolving guest concerns promptly and professionally
- Following company policies and security procedures
- Assisting management with additional duties as needed, including reasonable scheduling flexibility
Ready to Join Our Team?
If you enjoy working with people, take pride in providing excellent service, and want to grow with a company that values its team members, we’d love to hear from you!
Apply today to join the Microtel Inn & Suites by Wyndham team in Nephi, Utah!
Pay: From $14.00 per hour
Expected hours: 32.0 per week
Work Location: In person
Salary : $14