Quality Technician

SUMMARY:

The Quality Technician drives the quality processes of Micro Matic USA. These essential processes include: Incoming Receiving Inspection, Return Material Authorization (RMA), Defective Material Report (DMR), and Initial Quality Acceptance Form (IQAF). This individual would also support the production floor with FAI’s, Material Review Board (MRB) maintenance and reporting, creating rework orders, maintenance of calibration system, and other inspections as required based on the direction of Micro Matic USA. Supports Quality team as necessary.

ESSENTIAL JOB DUTIES:

• Perform Incoming Inspection on items received by the vendor with the objective of moving to receiving/auditing Quality Reports from the vendor and documenting.

• Inspect/test parts as required, provide CAPA’s, determine disposition, and coordinate with the appropriate departments regarding transactions (for RMA’s and DMR’s)

• Create DMR’s for nonconforming conditions, both related to receiving inspection and production floor generated. Communicate DMR’s with suppliers and internally to appropriate disposition. Follow up to ensure DMR closure and actions are complete, such as supplier and internal corrective actions resulting from the associated DMR.

• Create production rework orders associated with supplier products per DMR disposition, customer returned products, or product identified during production.

• Quarantine Locations – maintain locations by moving products in and out of quarantine locations within the AX system and compile reports on these locations

• Perform thorough inspections on initial production from vendors, document, and file according to Micro Matic procedures utilizing the IQAF (Initial Quality Acceptance Form)

• Production Support – Maintain QC tools in regards to inventory, calibration, and use. Also, work with engineering and production to produce and maintain training videos for production employees.

• Support production floor with product related quality issue resolution. This includes in-process and final product inspections.

• Assist as required with evaluation and disposition of products in the QA hold area to ensure timely removal and maintenance of product cost level.

• Support the returns coordinator as required with evaluation or testing of customer returned products.

• Perform gage calibrations on select gages, maintain all calibrated gage inventory and inventory locations utilizing Gagetrak software. Manage the issuance and receipt of gages to and from appropriate departments using Gagetrak software.

• Help establish and maintain Golden Samples for production

• Performs these and other duties as assigned

QUALIFICATIONS AND EXPERIENCE:

• 3 plus years of experience in manufacturing, quality, or related field

• Solid knowledge of quality processes and measurement system analysis

• Possess good documentation skills

• Strong attention to detail and solid decision-making skills

• Understanding of ISO 9000, 5S, and TQM is preferred

• Experience with lean manufacturing principles (Six Sigma)

• Able to communicate quality principles to employees in a way that is understandable and actionable

• Able to travel between Micro Matic locations

• Familiar with Microsoft Office Suite

SUPERVISORY RESPONSIBILITIES:

No direct supervisory responsibilities

LANGUAGE SKILLS:

Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. The utmost professionalism is to be displayed in all communications, both verbal and written.

MATHEMATICAL SKILLS:

Ability to add, subtract, multiply, and divide into all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, margin, and percent and to draw and interpret bar graphs.

REASONING ABILITY:

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Must have well-developed systematic and structured critical thinking abilities to be able to use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems. Able to apply general rules to specific problems and produce an answer that makes sense (deductive reasoning). Able to combine pieces of information to form general rules or conclusions (inductive reasoning).

CERTIFICATES, LICENSES, REGISTRATIONS:

American Society for Quality (ASQ) Certified Quality Technician (CQT) is preferred, but not required.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Lifting 25 pounds or more may be required. Must be able to see close (near vision) with or without correction. Limited exposure to chemicals or other contaminants. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those present while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Must be able to work with constant interruptions. The noise level in the work environment is usually moderately noisy to noisy.

Skills

• Judgment and Decision Making
• Quality Control
• ISO9000
• Lean Manufacturing

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (https://www.eeoc.gov/poster) notice from the Department of Labor.