What are the responsibilities and job description for the Thompson Scholar Coordinator position at Michigan Technological University and Careers?
Thompson Scholar Coordinator
Department: Thompson Scholars Program
Work Type: Staff - Full Time
Location: Main Campus (Houghton, MI)
Full Time / Part Time: Full Time
Categories: Office/Clerical Support
Applications Close: 02 Jan 2026 Eastern Standard Time
Department: Thompson Scholars Program
2. Serve as a primary point of contact for recipients of the Working Families Scholarship (known as Thompson Scholars), advising and referring students as needed to support their success and retention.
3. Identify students eligible for the Working Families Scholarship and collaborate with Advancement, Admissions, and Financial Aid to support and expand cohorts.
4. Maintain accurate data in financial aid and student information systems.
5. Conduct data analysis to assess student eligibility, financial need, retention and program impact.
6. Prepare reports, dashboards and visualizations for University Leadership and the Thompson Foundation.
7. Perform need analysis functions using financial aid information submitted by applicants utilizing established federal, state and university standards and guidelines.
8. Provide coverage and support as needed for the Financial Aid office, admissions events, counselor sessions, financial literacy presentations, and Free Application for Federal Student Aid (FAFSA) nights.
9. Meet with and assist current and prospective students and families in understanding the financial aid process.
10. Represent the Thompson Scholars Program through assigned University committees and collaborative programs.
11. Provide excellent customer service and demonstrate empathy, understanding, and care in all student and family interactions.
12. Collaborate with faculty and staff to assist students as needed.
13. Ensure the security and integrity of confidential student data.
14. Other duties as assigned.
SUPERVIORY RESPONSIBILITIES:
Functional supervision may be exercised over student assistants.
- Two years of customer service experience in a fast-paced and high-demand environment.
- Skill and experience in project management and organizational effectiveness while maintaining strict attention to detail.
- Experience using advanced features of word processing and spreadsheet/ database software.
- Experience with managing process-oriented projects.
- Experience working in student financial aid at a college/university.
- Experience supporting and/or advising students.
- Experience delivering presentations to large audiences through face-to-face and virtual formats.
- Demonstrated ability to work with accuracy and attention to detail.
- Excellent interpersonal, customer service, and written/oral communication skills.
- Demonstrated knowledge of proper grammar, spelling, and punctuation.
- Demonstrated ability to explain and convey complex information.
- Demonstrated ability to work independently and take initiative to solve problems.
- Demonstrated ability to organize and prioritize work assignments independently in a complex work environment.
- Demonstrated ability to use appropriate judgment when dealing with highly confidential information.
- Demonstrated ability to work well with others in a team environment.
- Demonstrated ability to learn new computer skills and features.
- Demonstrated ability to communicate effectively across cultural boundaries and work harmoniously with diverse groups of students and staff.
- Experience using Banner and Perceptive Content.
- Experience using Zoom for individual and large group virtual presentations.
- Some Evening and weekend work will be required.
- The employee is occasionally required to lift and/or move up to 25 pounds.
- The noise level in the work environment is usually low to moderate.
- The work environment is that of a typical office setting.
Required University Training:
- Employee Safety Overview
- Anti-Harassment, Discrimination, Retaliation Training
- Annual Data Security Training
- Annual Title IX Training
Background Check:
Offers of employment are contingent upon and not considered finalized until the required background check has been performed and the results received and assessed.
Full-Time Equivalent (FTE) % (1=100%)
Internal & External
No
Full consideration will be given to applicants who apply on or before January 2, 2025.
If you require any auxiliary aids, services, or accommodations during Michigan Tech’s hiring process please notify the Human Resources office at 906-487-2280 or hr-help@mtu.edu.
Other Conditions of Employment:
Please note that successful applicants are responsible for ensuring their eligibility to work in the United States (i.e. a citizen or national of the United States, a lawful permanent resident, a foreign national authorized to work in the United States without the need of an employer sponsorship) on or before the effective date of your appointment, and maintain eligibility without sponsorship throughout your appointment.
Michigan Technological University is an Equal Opportunity Educational Institution/Equal Opportunity Employer that provides equal opportunity for all, including protected veterans and individuals with disabilities.
The Annual Security and Fire Safety Report contains current campus safety and disciplinary policies, crime statistics for the previous 3 calendar years, and on-campus student housing fire safety policies and fire statistics for the previous 3 calendar years. Michigan Tech will provide a paper copy upon request; please contact the Michigan Tech Public Safety.
In compliance with the federal Drug-Free Schools and Communities Act (DFSCA) and its implementing regulations (34 CFR Part 86), Michigan Tech is committed to maintaining a drugfree campus environment and actively promoting the health and safety of its community. Find our notice that outlines the University's policies, legal sanctions, health risks, and available support resources related to the unlawful possession, use, or distribution of illicit drugs and alcohol.
Advertised: 09 Dec 2025 Eastern Standard Time
Applications Close: 02 Jan 2026 Eastern Standard Time
Salary : $4 - $5