What are the responsibilities and job description for the Operations Supervisor II position at Michigan State University Infrastructure Planning and Facilities?
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Operations Supervisor II
Ipf Campus Services Custodial Services 40001051
Support Staff
Operations Supervisor II
Position Summary
Salary: $59,100.00 - $72,200.00 annually depending on experience. MSU Benefits - Free comprehensive health care for you and your family as well as a 10% contribution toward your retirement; Generous sick, vacation, personal and holiday time. This position is not eligible for remote work; Regular, in-person attendance is required to meet business and customer needs.
This position is responsible for coordinating and overseeing the activities of custodial staff across a group of campus buildings, including the Veterinary Medical Center and porter custodians in Business College, BioMed Physical Sciences/Planetarium, Duffy Football, Engineering, Library, Multicultural Center, STEM, and Wells Hall.
Key duties include training and evaluating employees, planning staffing and scheduling, and enforcing departmental and University policies. The role also involves resolving employee complaints and grievances, maintaining inventory records, and responding to emergencies, inquiries, and complaints from faculty, students, tenants, and the public. Additionally, the position requires inspecting buildings to assess problems, damage, and overall condition to ensure timely repairs and uphold safety standards.
Detailed Breakdown Of Job Responsibilities Is As Follows
40%: Direct the cleaning operations and Custodial staff to foster a high performance, innovative and collaborative culture by: Using Performance Excellence as a planning and evaluation tool to guide, engage, and motivate staff to succeed by using T-shaped goal development, with a concentration on succession planning and life-long learning; Recruit and retain a diverse staff of well qualified and high performing professionals; Create a positive work environment for employees, incorporating the University’s commitment to equal opportunity and diversity in hiring, retaining and promoting employees; Promote and enforce departmental practices and processes; Promote employee engagement by coaching and mentoring current staff to develop talents and expertise and empowering employees to use their full range of strengths and abilities; Lead with an emphasis on empathic employee engagement by interacting with staff at all levels and encouraging collaborative communication and innovation through teamwork; Act as a steward to preserve and maintain the campus as a teaching, demonstration and research resource for University faculty, staff, students and visitors; Ensure accountability by holding staff to University Polices, processes and procedures with an emphasis on safety, compliance and fiscal responsibility; Promote and enforce departmental policy on dependability for all staff.
35%: Train and evaluate all front-line employees in area of responsibility; plan staffing and time schedules.
15%: Enforce departmental and University rules and resolve employee complaints and grievances.
10%: Assist with preparing short-term goals and objectives for the employee; Evaluates performance of the key services by conducting cleanliness and process audits of employees utilizing departmental assessment tools
This position will engage in high performing, leading edge practices, valuing people, partners and stewardship.
Minimum Requirements
Knowledge equivalent to that which would be acquired in the first two or three years in college, technical, vocational or business school with coursework in Human Resources, Communications or Business; one to three years of related and progressively more responsible or expansive work and supervisory experience in performing tasks related to the Custodial trade; or an equivalent combination of education and experience. Possession of a valid Michigan vehicle operator's license; must drive a University vehicle to perform job duties of this classification.
Desired Qualifications
Knowledge of mechanical and electrical systems in buildings; experience in computer usage, inventory control, health care facility cleaning, and hazardous materials regulations; experience with heavy metal buffers, scrubbers, and strippers; familiarity with University buildings and department needs; expertise in Microsoft Office products; knowledge of facilities operations; knowledge of University policies and practices; use of database software (such as EBS/SAP and Planon); good customer relations/service skills; ability to work independently and as an effective member of a team; ability to present concepts strategies to various audiences; solid organizational skills with the ability to multi-task yet give attention to detail with frequent interruptions; ability to work independently and on multiple projects simultaneously; aptitude and willingness to learn new software and data analysis tools and methodology.
A creative innovator dedicated to continuous learning, with a proven ability to communicate effectively across stakeholder groups. Brings strong technical expertise and thrives in team-oriented environments. A collaborative problem solver who identifies challenges and implements solutions that support and advance University priorities.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Please attach resume and cover letter.
Special Instructions
Please attach resume and cover letter.
Work Hours
Monday - Friday: 12:30PM - 9:30PM. May be required to work after-hours, weekends, and holidays.
Summary of Physical Demands
Exposure to human blood, serum, tissue and other body fluids; and materials covered under Universal Precautions.
Bidding eligibility ends June 16, 2026, 11:55 PM
Apply Now
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Departments 51736ac5 Departments 21fb6fab Ipf Campus Services Custodial Services 40001051
Ipf Campus Services Custodial Services 40001051
Categories 7cd800b3 Categories 553eb837 Area of Interest: Labor/Service/MaintenanceFull Time/Part Time: Full Time (90-100%)Group: Professional Supervisory- APSAUnion/Non-Union: Union
Area of Interest: Labor/Service/Maintenance
Full Time/Part Time: Full Time (90-100%)
Group: Professional Supervisory- APSA
Union/Non-Union: Union
Employment Type da460e52 Employment Type f7201dfe Support Staff
Support Staff
Locations 4af4f813 Locations 832d8ce5 East Lansing, Michigan, United States
East Lansing, Michigan, United States
Unit d3d9ddb6 Unit fb9c7add Infrastructure Planning And Facilities
Infrastructure Planning And Facilities
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Operations Supervisor II
Ipf Campus Services Custodial Services 40001051
Support Staff
Operations Supervisor II
- East Lansing, Michigan, United States
- Ipf Campus Services Custodial Services 40001051
- Area of Interest: Labor/Service/Maintenance
- Full Time/Part Time: Full Time (90-100%)
- Group: Professional Supervisory- APSA
- Union/Non-Union: Union
- Support Staff
- Opening on: Jun 10 2026
- Closing at: Jun 23 2026 - 23:55 EDT
- 11
- Salary Commensurate with Experience
- Infrastructure Planning And Facilities
- 1134923
Position Summary
Salary: $59,100.00 - $72,200.00 annually depending on experience. MSU Benefits - Free comprehensive health care for you and your family as well as a 10% contribution toward your retirement; Generous sick, vacation, personal and holiday time. This position is not eligible for remote work; Regular, in-person attendance is required to meet business and customer needs.
This position is responsible for coordinating and overseeing the activities of custodial staff across a group of campus buildings, including the Veterinary Medical Center and porter custodians in Business College, BioMed Physical Sciences/Planetarium, Duffy Football, Engineering, Library, Multicultural Center, STEM, and Wells Hall.
Key duties include training and evaluating employees, planning staffing and scheduling, and enforcing departmental and University policies. The role also involves resolving employee complaints and grievances, maintaining inventory records, and responding to emergencies, inquiries, and complaints from faculty, students, tenants, and the public. Additionally, the position requires inspecting buildings to assess problems, damage, and overall condition to ensure timely repairs and uphold safety standards.
Detailed Breakdown Of Job Responsibilities Is As Follows
40%: Direct the cleaning operations and Custodial staff to foster a high performance, innovative and collaborative culture by: Using Performance Excellence as a planning and evaluation tool to guide, engage, and motivate staff to succeed by using T-shaped goal development, with a concentration on succession planning and life-long learning; Recruit and retain a diverse staff of well qualified and high performing professionals; Create a positive work environment for employees, incorporating the University’s commitment to equal opportunity and diversity in hiring, retaining and promoting employees; Promote and enforce departmental practices and processes; Promote employee engagement by coaching and mentoring current staff to develop talents and expertise and empowering employees to use their full range of strengths and abilities; Lead with an emphasis on empathic employee engagement by interacting with staff at all levels and encouraging collaborative communication and innovation through teamwork; Act as a steward to preserve and maintain the campus as a teaching, demonstration and research resource for University faculty, staff, students and visitors; Ensure accountability by holding staff to University Polices, processes and procedures with an emphasis on safety, compliance and fiscal responsibility; Promote and enforce departmental policy on dependability for all staff.
35%: Train and evaluate all front-line employees in area of responsibility; plan staffing and time schedules.
15%: Enforce departmental and University rules and resolve employee complaints and grievances.
10%: Assist with preparing short-term goals and objectives for the employee; Evaluates performance of the key services by conducting cleanliness and process audits of employees utilizing departmental assessment tools
This position will engage in high performing, leading edge practices, valuing people, partners and stewardship.
Minimum Requirements
Knowledge equivalent to that which would be acquired in the first two or three years in college, technical, vocational or business school with coursework in Human Resources, Communications or Business; one to three years of related and progressively more responsible or expansive work and supervisory experience in performing tasks related to the Custodial trade; or an equivalent combination of education and experience. Possession of a valid Michigan vehicle operator's license; must drive a University vehicle to perform job duties of this classification.
Desired Qualifications
Knowledge of mechanical and electrical systems in buildings; experience in computer usage, inventory control, health care facility cleaning, and hazardous materials regulations; experience with heavy metal buffers, scrubbers, and strippers; familiarity with University buildings and department needs; expertise in Microsoft Office products; knowledge of facilities operations; knowledge of University policies and practices; use of database software (such as EBS/SAP and Planon); good customer relations/service skills; ability to work independently and as an effective member of a team; ability to present concepts strategies to various audiences; solid organizational skills with the ability to multi-task yet give attention to detail with frequent interruptions; ability to work independently and on multiple projects simultaneously; aptitude and willingness to learn new software and data analysis tools and methodology.
A creative innovator dedicated to continuous learning, with a proven ability to communicate effectively across stakeholder groups. Brings strong technical expertise and thrives in team-oriented environments. A collaborative problem solver who identifies challenges and implements solutions that support and advance University priorities.
Equal Employment Opportunity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, citizenship, age, disability or protected veteran status.
Required Application Materials
Please attach resume and cover letter.
Special Instructions
Please attach resume and cover letter.
Work Hours
Monday - Friday: 12:30PM - 9:30PM. May be required to work after-hours, weekends, and holidays.
Summary of Physical Demands
- Lifting trash from brute barrels to dumpster.
- Emptying recycling containers into curb carts.
- Putting away stock.
Exposure to human blood, serum, tissue and other body fluids; and materials covered under Universal Precautions.
Bidding eligibility ends June 16, 2026, 11:55 PM
Apply Now
Not Quite What You're Looking For?
Sign Up For Job Alerts
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First Name (required) 5f13146a
Last Name (required) 144e7adc
Email (required) 8f7b5066
Job Alert 7f70bef1
Finalize your job alert by selecting criteria from the dropdowns below. You can select multiple options from each dropdown by returning to the combobox and re-entering the list of options. Submit at the end to create your job alert.
Departments 51736ac5 Departments 21fb6fab Ipf Campus Services Custodial Services 40001051
Ipf Campus Services Custodial Services 40001051
Categories 7cd800b3 Categories 553eb837 Area of Interest: Labor/Service/MaintenanceFull Time/Part Time: Full Time (90-100%)Group: Professional Supervisory- APSAUnion/Non-Union: Union
Area of Interest: Labor/Service/Maintenance
Full Time/Part Time: Full Time (90-100%)
Group: Professional Supervisory- APSA
Union/Non-Union: Union
Employment Type da460e52 Employment Type f7201dfe Support Staff
Support Staff
Locations 4af4f813 Locations 832d8ce5 East Lansing, Michigan, United States
East Lansing, Michigan, United States
Unit d3d9ddb6 Unit fb9c7add Infrastructure Planning And Facilities
Infrastructure Planning And Facilities
By clicking Send, you acknowledge that you are willing to receive SMS messages from Michigan State relating to the status of your application or other recruitment related information to any mobile / cell phone number entered in the form above. You can easily opt-out of receiving SMS messages by replying STOP to any messages you receive.
Not You?
Thank you
Interested In Other Jobs At MSU?
Check out these other recently posted roles that might be right for you!
Technical Aide
East Lansing Chemistry 10032142
The candidate will assist a PhD student in indexing NMR datasets for deposition in an public database hosted by Tuo Wang Group. The candidate will also assist in preparation of cultures for spectroscopic analysis.
Professional Aide
In State Chm West Michigan 10022803
The Office of Admissions at MSU College of Human Medicine is seeking an Application Screener. Support a mission-driven admissions team by reviewing applications as part of a holistic review process. This part-time, season role (July-December) offe...
Specialist - Outreach-Fixed Term
East Lansing Mba Program 10008607
Graduate Programs, Broad College of Business (MSU). Leads recruitment and outreach for graduate business programs, building prospective student pipelines through employer and alumni partnerships. Provides personalized advising, plans and executes ...
Technical Aide
In State Kellogg Biological Station Ag Nat Res 10002500
The Blesh Soil and Agroecosystems Lab at Kellogg Biological Station is seeking a laboratory technician to quantify ammonia captured by field-deployed volatilization traps.
Chairperson-Management
East Lansing Large Animal Clinical Sciences 10046518
Michigan State University’s College of Veterinary Medicine seeks a collaborative, strategic leader to serve as Chairperson of the Department of Large Animal Clinical Sciences. This opportunity offers the chance to join a nationally recognized depa...
School Director-Management
East Lansing Journalism 10010494
The School of Journalism in the College of Communication Arts and Sciences at Michigan State University invites applications for the position of School Director. This is an exceptional opportunity to lead and shape the future of journalism and dig...
Already applied? Click here
Apply Now
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First Name (required) 407302ac
Last Name (required) b2bcf2c1
Email (required) 75d4286e
Refer someone to this job
By clicking Send, you acknowledge that you are willing to receive SMS messages from Michigan State relating to the status of your application or other recruitment related information to any mobile / cell phone number entered in the form above. You can easily opt-out of receiving SMS messages by replying STOP to any messages you receive.
Not You?
Thank you
Salary : $59,100 - $72,200