Quality Engineer - Manufacturing - W. Springfield, MA

The Quality Engineer supports cross-functional teams in identifying, investigating, and resolving product and process quality issues while driving continuous improvement across manufacturing operations. This role is responsible for implementing quality planning tools, analyzing data to reduce risk and cost of poor quality, and ensuring compliance through effective corrective actions, supplier quality support, and new product introduction activities.

Client Details

My client is a leading manufacturer of engineered fastening products and related technologies serving the commercial roofing and broader construction industries on a global basis.

Headquartered in the Northeastern United States, the organization operates multiple manufacturing and distribution facilities across the U.S. and is committed to delivering high-quality, innovative solutions to its customers worldwide.

The company is an equal opportunity employer and places a strong emphasis on maintaining a safe and compliant work environment. Its culture is built on core values including integrity, teamwork, diversity, trust, respect, commitment, and a continuous passion for excellence.

Description

• Champion a strong safety culture and support initiatives that promote a safe and compliant work environment.
• Lead quality planning activities for new products, process improvements, and product modifications to ensure successful implementation and validation.
• Develop and implement quality planning and risk management tools to support product and process quality throughout the product lifecycle.
• Partner with cross-functional teams, customers, and suppliers to investigate quality issues, identify root causes, and implement effective corrective and preventive actions.
• Analyze operational and quality data to identify trends, reduce defects, improve process performance, and drive continuous improvement initiatives.
• Manage and enhance corrective action processes to ensure timely resolution of quality concerns and sustained compliance with established standards.
• Develop, track, and report key quality and manufacturing performance metrics.
• Support new product introduction and product development activities by ensuring quality requirements and deliverables are achieved throughout the development process.
• Create, maintain, and improve quality management system documentation, procedures, work instructions, and audit programs.
• Lead or support internal and external audits, compliance activities, and interactions with regulatory, certification, or customer requirements as applicable.
• Develop and deliver training programs related to quality systems, quality tools, and continuous improvement methodologies.
• Support supplier quality activities including supplier qualification, performance monitoring, issue resolution, nonconforming material management, and continuous improvement efforts.
• Collaborate across engineering, operations, supply chain, and customer-facing teams to drive sustainable quality improvements and operational excellence.
• Participate in strategic quality initiatives and special projects aimed at improving customer satisfaction, product reliability, and overall business performance.

Profile

• Bachelor's degree in Engineering or a related technical discipline required.
• Minimum of 5 years of experience driving quality, process, or continuous improvement initiatives within a manufacturing environment.
• Hands-on experience supporting operations and manufacturing processes.
• Six Sigma Green Belt certification preferred; demonstrated application of Lean and Six Sigma methodologies strongly desired.
• Professional quality certifications are a plus.
• Experience utilizing quality tools, root cause analysis methodologies, statistical techniques, and continuous improvement principles.
• Strong analytical and problem-solving skills with the ability to interpret data and drive corrective actions.
• Proficiency with Microsoft Office applications and statistical analysis software.
• Experience working with business collaboration and document management platforms preferred.
• Proven ability to manage multiple priorities, meet deadlines, and deliver high-quality results in a fast-paced environment.
• Strong project management skills with experience leading cross-functional improvement initiatives.
• Effective communication and interpersonal skills, with the ability to build relationships across all levels of an organization.
• Demonstrated leadership capabilities, including influencing stakeholders and driving change.
• Strong organizational skills, attention to detail, and commitment to operational excellence.
• Positive, team-oriented mindset with a high degree of accountability, ownership, and professionalism.
  
  

• Experience in quality systems, process improvement, and manufacturing operations.
• Ability to thrive in a collaborative environment while working independently when needed.
• Results-driven professional with a continuous improvement mindset and commitment to excellence.

Job Offer

• Competitive base salary aligned with experience
• Comprehensive benefits package including medical, dental, and vision coverage
• Company-sponsored retirement savings plan with employer contribution
• Generous paid time off and paid holidays
• Opportunity to join a stable, well-established manufacturing organization with a strong reputation for quality and innovation
• Career development and advancement opportunities within a growing engineering and operations environment
• Exposure to cross-functional projects, new product introduction, and continuous improvement initiatives
• Collaborative, team-oriented culture with a strong focus on safety, accountability, and operational excellence

MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.