Senior Underwriting Technician

Senior Underwriting Technician Opportunity at MICA

Are you analytical, detail-oriented, and experienced in insurance operations or underwriting support? At Mutual Insurance Company of Arizona (MICA), we’ve been supporting, protecting, and defending the practice of medicine since 1976. As the leading provider of medical professional liability insurance in Arizona, with additional presence in Utah, Colorado, Nevada, Montana, and Wyoming, we are proud to deliver thoughtful, reliable coverage to the healthcare community we serve.

We are currently seeking a Senior Underwriting Technician to join our Underwriting team. This role supports the underwriting of medical professional liability risks by evaluating new business, renewals, and policy changes within established guidelines and delegated authority levels, while providing critical technical and decision support to underwriters.

Why Join MICA?

At MICA, underwriting is a collaborative, analytical function that plays a critical role in our long-term stability and success. As a Senior Underwriting Technician, you’ll apply strong technical, analytical, and interpersonal skills while working closely with experienced underwriters, brokers, and internal teams.

This role is ideal for someone with insurance experience who enjoys detailed work, problem-solving, and process improvement, and who is looking to continue growing within a stable, mission-driven organization that values integrity, accountability, and teamwork.

What You’ll Do:

• Evaluate new and renewal business within delegated authority levels and underwriting guidelines
• Support underwriting decisions for solo physicians, physician groups, and advanced healthcare professionals; refer accounts outside authority levels as appropriate
• Partner with customers, brokers, and internal teams to obtain underwriting information and respond to coverage questions
• Establish workflows for new business submissions, including database searches, account setup, and policy issuance documentation
• Prepare premium quotations for underwriter review and revise as directed
• Process endorsements, mid-term adjustments, and renewals accurately and within service standards
• Maintain clear and complete policy documentation to support underwriting recommendations and decisions
• Conduct quality assurance reviews of transactions and documentation to ensure compliance with underwriting policies and regulatory requirements
• Serve as a subject matter expert in core underwriting systems and tools, including document management, policy processing, and reporting platforms (OnBase, Oasis, TIM/STAR)
• Generate reports, manage data, and analyze results to support underwriting and departmental initiatives
• Assist with testing system upgrades and enhancements; document findings and recommend improvements
• Identify workflow inefficiencies and collaborate with underwriting staff to design solutions
• Participate in professional development, including insurance coursework and industry certifications
• Support underwriting leadership on project-based assignments
• Ensure compliance with cybersecurity requirements

What We’re Looking For:

• 1–3 years of insurance experience preferred, ideally in underwriting, policy processing, or technical support
• Strong analytical skills with the ability to interpret data and make sound recommendations
• High attention to detail, accuracy, and quality
• Strong written and verbal communication skills
• Ability to manage multiple priorities and meet deadlines in a fast-paced environment
• Proficiency with Microsoft Office and insurance-related systems; ability to learn new tools quickly
• Highly organized, self-motivated, and able to work independently
• High School diploma or GED required; Bachelor’s degree preferred

What We Offer:

• Competitive salary
• Day 1 benefits, including comprehensive insurance with low deductibles
• Hybrid work schedule after initial onboarding
• 37.5-hour workweek
• 13 paid holidays (including 3 floating days)
• 401(k) with company match up to 6%
• Pension plan
• Tuition reimbursement up to $5,250 per year

Ready to Apply?

Please send your resume to HR@mica-insurance.com to begin your journey with MICA.

At MICA, we believe in doing meaningful work alongside people who care. Join a company that values integrity, collaboration, accountability, and doing what’s right for our policyholders, our team, and the healthcare community we serve.

MICA is committed to diversity and is proud to be an equal-opportunity employer.