Key Account Manager

MIBA Industrial Bearings (MIB) is a global leader in the design and manufacture of hydrodynamic bearings. We are a part of the MIBA Group, a stable, family-owned company with a rich history of innovation. At MIBA, everyone has the freedom to give their best and translate their ambitions into outstanding solutions for our customers.

As a Key Account Manager at MIB, you'll be the primary point of contact for key clients, ensuring customer satisfaction and driving revenue growth by forging strong customer relationships and delivering innovative engineered solutions.

This position is based in Grafton, WI, about 30 miles north of Milwaukee, WI.

Ihre Aufgaben

• Cultivate strong, multi-level relationships with key customer stakeholders, including management, procurement, and engineering.
• Develop and implement strategic goals and account plans focused on revenue growth and profitability.
• Oversee the fulfillment of customer orders, technical requests, delivery schedules, and resolution of commercial issues.
• Proactively identify, qualify, and pursue new business opportunities within existing accounts and screen prospects that align with company strategy, managing them through all stages from pre-sales to negotiation and support.
• Maintain a deep understanding of market drivers, industry trends, competitor activities, and customer strategies to inform account tactics and pricing strategies.
• Facilitate communication and collaboration across internal teams to deliver customer-focused solutions and foster an outside-in perspective within the organization.
• Coordinate with engineering to develop conceptual solutions and lead the presentation of proposals to customer stakeholders.
• Implement appropriate pricing strategies and negotiate contracts to maximize value for both Miba and its customers.
• Maintain up-to-date account plans, sales forecasts, and performance reports; provide regular updates to management.
• Provide input to marketing initiatives to increase Miba’s brand recognition and visibility in target markets.
  
  

Ihr Profil

• Bachelor’s degree with a minimum of five (5) years’ experience in technical sales and US Citizenship is required.
• Experience with sales in turbo-machinery applications, rotating equipment (pumps, compressors, turbines, etc.) or fluid film bearings is a plus.
• Demonstrated ability to establish and maintain long term customer relationships
• Confident and technically astute self-starter
• Excellent interpersonal relationship skills
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills
• Ability to manage a consultative sales process
• Must be a listener, a presenter, and a people-person
• Demonstrated ability to inspire and develop collaboration among cross-functional teams
• Solid computer skills, including Microsoft Office Suite & AI capabilities
• Ability to travel up to 25%