What are the responsibilities and job description for the Logistics Manager position at Miaou?
Location: Los Angeles, CA
Salary: $80,000
Reports to: Operations Manager
Type: Full-time
About the RoleWe’re seeking an experienced Logistics Manager to own day-to-day logistics and order operations across wholesale and DTC channels. This role will manage inbound and outbound freight, inventory accuracy, warehouse coordination, and international compliance while partnering cross-functionally with Sales, Production, Finance, and Customer Experience. The ideal candidate is highly systems-driven, detail-oriented, and comfortable operating in a fast-paced fashion environment.
Key ResponsibilitiesLogistics & Freight- Manage inbound freight (air, ocean, small parcel) from domestic and international vendors
- Review and approve freight bookings with forwarders; create shipments and ASN documentation in ERP
- Oversee outbound shipments to wholesale partners and DTC customers
- Track inbound deliveries and resolve delays, discrepancies, and chargebacks
- Review, reconcile, and dispute freight, parcel, and warehousing invoices
- Optimize shipping modes and negotiate carrier contracts to control costs
- Partner with domestic and international 3PLs to ensure accurate receiving, storage, and fulfillment
- Forecast inbound shipments and order volume to support warehouse planning
- Manage inventory movements across wholesale, DTC, and damages locations
- Oversee cycle counts, inventory adjustments, and annual physical inventory
- Support SKU setup and item maintenance in ERP and WMS systems
- Manage wholesale and DTC returns processing
- Oversee wholesale and DTC order management, including order entry, allocations, releases, and shipping
- Support EDI customers, routing compliance, UPC uploads, and RA creation
- Partner with Sales on ATS requests, delivery projections, and order releases
- Manage oversells, ship-mode changes, and address corrections
- Generate credit memos (RTVs, damages, pricing adjustments, post-ship discounts)
- Support international shipping and documentation, including EU/UK/CAN accounts
- Manage VAT and fiscal representation requirements, including monthly reporting
- Coordinate international pricing and compliance with external partners
- Build and maintain weekly and monthly logistics and wholesale reporting
- Track KPIs related to shipping performance, inventory accuracy, and delivery timelines
- Partner with Finance on invoicing, credit approvals, and payment releases
- Support Production with SKU creation, WIP updates, delivery projections, and factory communication as needed
- Document processes and implement operational improvements as the business scales
- 5 years of logistics, operations, or supply chain experience (fashion, retail, or DTC preferred)
- Strong experience managing wholesale and DTC logistics simultaneously
- Hands-on experience with ERP and WMS systems (RLM, SAP AFS, BlueCherry, or similar)
- Experience working with 3PLs, freight forwarders, and international vendors
- Knowledge of EDI, routing guides, and retailer compliance
- Familiarity with international shipping and VAT compliance a plus
- Highly organized, systems-oriented, and comfortable owning complex workflows
- Strong communication skills and ability to work cross-functionally
- Bilingual in Spanish and English a huge plus!
Salary : $80,000