What are the responsibilities and job description for the MANAGER - PATIENT ACCESS position at Miami Valley Hospital South?
MIAMI VALLEY HOSPITAL SOUTH
MANAGER OF PATIENT ACCESS
VARIED, FLEX, FLOAT, WEEKENDS, HOLIDAYS
FULL TIME / 80 HOURS PER PAY PERIOD
50% OF TRAVEL REQUIRED FOR POSITION
The Manager of Patient Access Services demonstrates Decision Quality (17), Managing Work (35), and has a knowledge of Total Work Systems (63). The Manager must possess Interpersonal Savvy (31), good Manager (Boss) Relationships (4), and be effective in Directing Others (20). The Manager must possess and demonstrate Analytical Skills, be a Visionary/Strategist, have good Project Management skills, show ownership, be Proactive. The Manager must know and understand the hospital’s financial policies and can direct staff to apply this knowledge to the patient. Must be process oriented and take ownership of projects and outcomes. Must demonstrate being proactive in problem solving. Must be able to relate and communicate with multiple levels of people possessing different skill sets including subordinate staff, clinicians, patients, and physicians. Must be flexible with work hours to meet demands of a 24/7 operation.
The Manager of Patient Access Services is responsible for overall functioning of assigned areas. This position is responsible for timely collection of demographic, financial, and regulatory information to conduct an assessment of the hospital’s financial and compliance risk related to the delivery of patient care.
These functions include overseeing the coordination between physician offices, ancillary departments and patients as related to the registration processes. Responsible for accurate information i.e., physician orders, ABN’s and MSP gathered to maintain compliance with regulatory agencies, third party payors, AR and Bad Debt responsibilities. This position is also responsible for the statistical data generation, monitoring of departmental budget, and policy and procedure manual preparations
Education
Minimum Level of Education Required: Associate degree
Additional requirements:
Type of degree: Associate degree
Area of study or major: Healthcare or business-related area
Preferred educational qualifications: Bachelor’s degree preferred
Licensure/Certification/Registration
HFMA CRCR within one year of role.
Experience
Minimum Level of Experience Required: 3 - 5 years of job related experience
Prior job title or occupational experience: Revenue Cycle leadership experience preferred.
Prior specific functional responsibilities: Knowledge of health EMR systems, Microsoft Office suite
Preferred experience: 5-7 years customer service experience
Benefits:
Health Insurance, 401K Plan, Maternity & Paternity LeaveSalary : $43,798 - $65,766