What are the responsibilities and job description for the Premium Sales Manager position at Miami Marlins?
Position Summary:
The Miami Marlins Mission is “To Champion a winning culture with one goal in mind: Sustainable Success.” We cultivate a culture where we are fierce competitors, bold innovators, unwavering teammates and forward thinkers. Although this is a highly competitive environment, we work together to achieve success, supporting one another in reaching and surpassing both personal and departmental revenue goals, with career growth as the ultimate objective.
The Premium Sales Manager is responsible for driving revenue through the sale of premium seating products, such as luxury suites, club seats, and VIP hospitality packages for Marlins home games and loanDepot park events. This position is perfect for high-performing sales professionals with a proven history of selling to high-net-worth individuals and corporate decision-makers. The role focuses on securing new premium seat accounts and suite leases through face-to-face meetings, networking, and outbound prospecting.
This role demands a strong sales mindset, exceptional networking skills, and the ability to close high-value deals in a competitive market. You will collaborate closely with the premium sales leadership team to implement strategic sales initiatives and optimize revenue opportunities.
Essential Functions:
- Develop and implement a proactive sales strategy to generate new revenue from premium seating products, including suites, club seats and VIP experiences.
- Identify and cultivate new business opportunities through cold calling, prospecting, networking, referrals and in-person meetings.
- Build and maintain strong relationships with C-level executives, corporate partners and high-net-worth individuals to drive premium sales.
- Conduct face-to-face and virtual sales presentations, tailoring premium seating options to meet the specific needs of each prospect.
- Consistently meet or exceed annual sales goals.
- Meet or exceed daily call minimum and appointment expectations.
- Maintain an updated pipeline of potential buyers in the CRM system, accurately tracking interactions, follow-ups and deal progress.
- Attend networking events, client meetings and industry functions to build brand awareness and generate leads.
- Work game days and special events to engage with premium clients, host prospects and provide top-tier service.
Qualifications & Requirements:
- Bachelor’s degree from an accredited college or university, preferred.
- Minimum of 2-3 years of premium sales experience in professional sports, entertainment or hospitality industries.
- Proven ability to sell high-end hospitality packages, luxury suites or premium seating products with a strong closing record.
- Exceptional interpersonal and relationship-building skills with the ability to engage high-level executives and business leaders.
- High-energy, competitive and self-motivated sales professional with a passion for driving revenue.
- Strong negotiation skills and the ability to articulate the value of premium experiences.
- Ability to work independently while also collaborating with the sales and service teams to maximize revenue potential.
- Excellent verbal and written communication skills with the ability to deliver dynamic sales presentations.
- Professional demeanor with the ability to engage with all levels of the organization and external stakeholders.
- Detail-oriented with strong organizational and time-management skills.
- Proficiency in CRM software (Salesforce, Archtics or similar) for managing client information and tracking interactions.
- Ability to work non-traditional hours, including nights, weekends and holidays, as required by the game and event schedule.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
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