Inside Sales Representative

Position Overview

We are seeking a highly motivated and disciplined Sales Development Representative (SDR) to support our new business growth initiatives within the pharmaceutical industry. This entry level sales role is centered on proactive outreach, with a strong emphasis on high-volume outbound calling to identify, engage, and qualify prospective clients. The ideal candidate demonstrates resilience and professionalism with a strong commitment to achieving measurable results. WORK SCHEDULE: Mon-Fri 8a-5p. WORK LOCATION: On-site in Kendall area (near MetroZoo/Zoo Miami). THIS IS NOT A REMOTE POSITION.

Duties

• Reach out to potential clients through outbound calls, introducing our products and services with confidence and clarity
• Identify and qualify new business opportunities based on established criteria
• Engage decision-makers in value-focused conversations to assess needs and determine potential fit
• Respond promptly and professionally to inbound customer inquiries via phone, email, or chat channels
• Provide exceptional customer support by understanding client needs and offering tailored solutions
• Maintain accurate records of client interactions, data entry, and sales activities using Microsoft Office tools and CRM systems
• Follow up with prospects and clients to nurture relationships, close sales, and ensure satisfaction
• Demonstrate strong phone etiquette and communication skills to build trust and rapport with diverse customers
• Analyze customer feedback and sales data to identify opportunities for growth and improvement
• Consistently meet or exceed high volume weekly and monthly KPIs and pipeline development targets
• Collaborate with sales and leadership to refine outreach strategies and messaging

Requirements

• High School diploma or GED required; Associates degree preferred
• Proficiency in leveraging Microsoft Office Suite (Word, Excel, Teams) and CRM platforms for basic technical skills, data entry and analysis
• Highly organized, detail-oriented, and an effective communicator
• Prior experience in outbound sales, customer support, telemarketing, or a similar role is a plus
• Strong verbal communication skills and confidence in conducting phone-based outreach
• Clear voice diction and great conversational skills in English
• Attention to detail and capable of multitasking efficiently
• Demonstrated ability to handle objections professionally and persist through challenges
• Highly organized with the ability to manage a large volume of daily activities
• Self-motivated, goal-oriented, and ability to meet weekly/monthly goals
• Strong organizational skills with the ability to prioritize efficiently in a fast-paced setting
• Demonstrated problem-solving skills in customer service scenarios with a focus on client satisfaction
• Ability to type quickly and accurately while maintaining focus during calls or data entry tasks

Success Indicators

• Achievement of call volume, conversation, and meeting-set targets
• Development of a consistent pipeline of qualified opportunities
• Demonstrated resilience, determination, and a strong work ethic

Base salary starting at $40K-$60K plus commission. Benefits include dental, medical, vision, and paid time off.

Pay: $40,000.00 - $60,000.00 per year

Benefits:

• Dental insurance
• Health insurance
• Vision insurance

Application Question(s):

• Are you willing to work in the office Mon-Fri 8a-5p?

Experience:

• CRM software: 1 year (Required)
• Sales: 1 year (Required)

Work Location: In person

Salary : $40,000 - $60,000