What are the responsibilities and job description for the Receptionist - Southern Auto Group position at MIAMI LAKES AM & CJ?
Do you have a great smile and an outstanding personality? Are you the type of person that always makes people feel welcome and comfortable? Have you always loved customer service, but you don't want to be stuck in a cubicle for eight hours or standing all day long? We are accepting applications for the Receptionist for our Collision Center in the Greenbrier area of Chesapeake…..IMMEDIATELY!!! We will start holding interviews next week, so start applying today!!!
The Receptionist answers incoming telephone calls and greets visitors in a friendly, interested, and helpful manner. Acting as the front line point-of-contact for the overall dealership, the Receptionist sets the tone by being an outstanding listener and information source. He/she will know all points-of-contact for every department within the dealership in order to help customers promptly. In addition, the Receptionist performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Automotive dealership experience is a plus.
RESPONSIBILITIES
- Greets all customers in a warm, sincere, and helpful manner
- Directs customers to the appropriate department or point-of-contact within the dealership
- Manages inbound calls and routes accordingly
- Coordinates questions and issues with the appropriate department personnel
- Helps with problem resolution as required
- Provides administrative back-up to various dealership departments as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Customer service or related experience preferred
- Automotive dealership experience preferred
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee is frequently required to sit, stand, walk, reach with hands and arms, and talk or hear.
Salary : $14 - $16
