What are the responsibilities and job description for the Dealership Receptionist - Southern Auto Group position at MIAMI LAKES AM & CJ?
Summer is almost over.....and the HOLIDAYS ARE RIGHT AROUND THE CORNER! Have you been looking for a SWEET JOB that will allow you SIT behind a desk and greet customers?? Do you have a history of being ORGANIZED, DEPENDABLE, and RELIABLE? Are you willing and ready to learn a few new things in order to be a team player and get the job done? Well, Southern Auto Group is looking for the perfect fit, a dynamic individual who'd love to join our team as a Receptionist…..AND WE WANT YOU!
Our Receptionists answer incoming calls and greet employees and guests in a welcoming and upbeat manner. As the initial point of contact for the overall dealership, YOU will set the tone by being an outstanding listener and a reliable source of information. By getting to know every member of the team within the dealership, YOU will be able to help customers and staff as quickly as possible. YOU will know all points-of-contact for every department within the dealership in order to help customers promptly. In addition, as our Receptionist, YOU will performs administrative duties and operates the telephone switchboard for call routing.
The ideal candidate has a high school diploma or GED and previous experience in a position of similar responsibility (front desk, administrative assistant, etc.). Candidates must have a pleasant and courteous personality, strong administrative and organizational skills, strong phone and computer skills, and excellent communication and interpersonal skills. Automotive dealership experience is a plus.
RESPONSIBILITIES
- Greets all customers in a warm, sincere, and helpful manner
- Directs customers to the appropriate department or point-of-contact within the dealership
- Manages inbound calls and routes accordingly
- Coordinates questions and issues with the appropriate department personnel
- Helps with problem resolution as required
- Provides administrative back-up to various dealership departments as needed
- Performs other duties as assigned
QUALIFICATIONS
- High school diploma or GED required
- Customer service or related experience preferred
- Automotive dealership experience preferred
- Excellent communication, customer service, and problem solving skills, including the ability to maintain composure under stress
- Excellent telephone skills
- Strong organizational and time management skills
- Helpful attitude and friendly demeanor
- Highly professional and dependable
- Strong computer and internet skills
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee is frequently required to sit, stand, walk, reach with hands and arms, and talk or hear.
Salary : $14 - $16
