Patient Care Coordinator

**Job Overview:**
The Patient Care Coordinator serves as the initial point of contact for patients, delivering outstanding customer service while ensuring the seamless operation of administrative tasks. This role necessitates a blend of administrative competencies and a compassionate approach to patient interactions.

**Key Responsibilities:**
- Extend a warm welcome to patients and visitors, assisting them with the check-in and registration processes.

- Manage and coordinate patient appointments, ensuring precise scheduling and timely reminders.

- Maintain and update patient records with a commitment to confidentiality and accuracy.

- Verify patient insurance information and assist with billing inquiries effectively.

- Respond to phone calls and inquiries, providing relevant information regarding services and appointments.

- Execute general administrative tasks such as filing, faxing, scanning, and data entry.

- Process patient payments, manage transactions, and issue receipts.

- Address patient concerns and resolve issues in a professional and empathetic manner.

- Collaborate closely with healthcare providers and other team members to ensure an exemplary patient experience.

**Qualifications:**
- High School diploma or equivalent.

- Proficiency in computer systems and software applications, including electronic health records and Microsoft Office Suite.

- Exceptional organizational and multitasking capabilities.

- High level of attention to detail and accuracy.

- Ability to function efficiently in a fast-paced environment and manage stressful situations with composure.

- Capacity to work independently as well as collaboratively within a team setting.

- Effective communication skills, both written and verbal.

- Occasional overtime may be required.

Job Type: Full-time

Pay: $18.00 - $22.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $18 - $22