What are the responsibilities and job description for the Hotel General Manager position at MIA Hospitality Management?
Company Description
MIA Hospitality Management (MIAHM) is a hotel management company driven by a commitment to Mastery, Innovation, and Assurance. With extensive experience in both hotel ownership and operations, MIAHM focuses on providing tailored solutions that enhance profitability, improve guest experiences, and maintain transparency for its partners. As a trusted management company for Marriott International and Hyatt, MIAHM is dedicated to fostering a culture of excellence, creativity, and long-term value creation for hotel owners. Our team operates with integrity and a hands-on approach to achieve outstanding results for each property we manage.
Role Description
This is a full-time on-site role in Miami, FL, for a Hotel General Manager at MIA Hospitality Management. The Hotel General Manager will oversee the daily operations of the hotel, ensuring superior guest satisfaction and adherence to company standards. Responsibilities include managing staff, monitoring financial performance, implementing marketing strategies, maintaining compliance with safety and hospitality regulations, and ensuring the delivery of high-quality services across all departments, including food and beverage.
Qualifications
- Expertise in General Management and Business Management to oversee hotel operations and drive performance.
- Proficiency in Revenue Management, including forecasting, pricing strategies, demand analysis, and maximizing RevPAR and overall topline performance
- Strong Sales acumen, with experience driving market share, developing sales strategies, managing key accounts, and partnering with brand/global sales teams to grow business segments
- Strong capabilities in Customer Service to uphold excellent guest experiences and resolve issues effectively.
- Experience in Budgeting and financial planning to manage resources, reduce costs, and enhance profitability.
- Knowledge in Food & Beverage to oversee dining operations and maintain quality standards.
- Exceptional leadership, problem-solving, and communication skills to foster a high-performance team and ensure effective management.
- Bachelor’s degree in Hospitality Management, Business Administration, or a related field is preferred.
- Proven experience in the hotel or hospitality industry in a leadership role.