What are the responsibilities and job description for the Front Desk Agent position at MHA Seattle LLC?
Front Desk Agent
Hotel 1000 is seeking a professional and friendly Front Desk Agent to join our team. The ideal candidate will have a strong background in hospitality and customer service, ensuring guests have a pleasant experience from check-in to check-out.
Benefits:
-Complimentary medical coverage for those averaging 20 hr/week
-Low cost dental and vision
-401k with employer match
-Incredible discount with Hilton Hotels
-Vacation and Sick Pay
-$50 Orca subsidy/month
-Amazing team to work with!
Responsibilities:
- Greet guests upon arrival and provide exceptional customer service throughout their stay
- Check guests in and out efficiently, handling all payment transactions accurately
- Answer phone calls, make reservations, and respond to guest inquiries promptly
- Assist with guest requests, such as booking tours or providing local information
- Handle guest complaints or concerns with patience and professionalism
- Maintain a clean and organized front desk area
Experience:
- Previous experience in a hotel front desk role is preferred
- Strong communication skills with proficiency in phone etiquette
- Knowledge of night audit procedures is beneficial
- Familiarity with hotel booking systems and software
- Bilingual candidates are encouraged to apply
Joining our team as a Front Desk Agent offers the opportunity to work in a dynamic hospitality environment, providing excellent service to our guests. If you have a passion for customer service and enjoy working in a hotel setting, we would love to hear from you.
Job Type: Full-time
Pay: $22.76 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Every weekend
Work setting:
- In-person
Work Location: In person
Salary : $23