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1st Shift Direct Care-New Way Services

MHA (Mental Health Association)
West Springfield, MA Part Time
POSTED ON 7/25/2026
AVAILABLE BEFORE 8/23/2026
1st Shift Direct Care On-site - New Way Services - Part time Longmeadow,

Massachusetts, United States Position Summary The Residential Support

Specialist plays a crucial role in creating a supportive and secure

living environment for individuals with acquired brain injuries. This

position promotes personal growth, independence, and community

engagement, embodying MHA\'s Core Values of Respect, Integrity, and

Compassion, while adhering to all relevant policies and guidelines. Pay

Range: \$19 - \$21 an hour Open Shift: Tuesday through Saturday 7am-3pm

(40hrs) Key Responsibilities Communicate respectfully with participants

to promote self-esteem, empowerment, and independence. Assist with

personal care, daily routines, meal preparation, and support

participants in managing finances and transportation. Facilitate access

to community resources, teach self-advocacy skills, and implement

individualized service plans. Complete all required documentation, track

progress, and report incidents, emergencies, or concerns promptly.

Maintain scheduling flexibility, participate in team meetings, and

attend required trainings. Demonstrate professionalism, collaborate with

the team, and support program goals. About New Ways Services - (ABI

Division) New Way is MHA\'s residential and community-based program

supporting individuals with acquired brain injuries (ABI) from trauma,

stroke, or serious illness. Our team helps participants overcome

physical, emotional, and cognitive challenges, build skills, and gain

independence through personalized care, meaningful daily routines, and

supportive homes in welcoming neighborhoods. With 24/7 support, nursing,

clinical, and therapeutic services, we help participants reconnect with

their communities, regain confidence, and live life to the fullest.

Equal Opportunity Statement The Mental Health Association is an equal

opportunity employer. We celebrate diversity and are committed to

creating an inclusive environment for all employees. Requirements Valid

driver\'s license, sufficient insurance, and a reliable vehicle. Ability

to work independently and as part of a team, managing time and

priorities effectively. Flexibility to adapt to the evolving needs of

participants. Ability to provide personal care, including assistance

with bathing, dressing, grooming, toileting, and mobility. Willingness

and ability to obtain certifications in medication administration (MAP),

CPR, and first aid. Minimum age of 18; high school diploma or equivalent

Preferred. Six Months Of Relevant Experience Preferred, Especially With

individuals with brain injuries or mental health challenges. Benefits

Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA)

Paid Time Off (Vacation, Sick & Public Holidays) Family Leave

(Maternity, Paternity) Long Term Disability \$20 an hour

Salary : $19 - $21

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