Promotional Customer Service Representative - Entry Level

We’re seeking a Promotional Customer Service Representative to join our energetic, mission-driven team. In this entry-level role, you’ll represent nationally recognized nonprofits and brands at live events, engage with the public, and help build positive brand awareness through meaningful, face-to-face interactions.

This is a great opportunity for recent grads, students, or early-career professionals looking to gain hands-on experience in marketing, customer engagement, and promotional campaigns.

As a Promotional Customer Service Rep, you’ll play a vital role in our live event and outreach efforts:

• Represent nonprofit and brand partners at promotional events, community campaigns, and live activations

• Deliver friendly, engaging, and informative interactions with event attendees

• Assist with event setup, breakdown, and booth presentation

• Communicate campaign goals, services, or product features to the public

• Answer attendee questions and provide helpful, accurate information

• Gather feedback from the community to help improve future campaigns

• Collaborate with team members to meet event goals and customer engagement targets

No experience? No problem! We provide full, paid training.

You’re a great fit if you:

• Are outgoing, friendly, and love talking to people

• Have strong verbal communication and interpersonal skills

• Can work in fast-paced, high-energy environments

• Are reliable, punctual, and team-oriented

• Are open to working flexible hours, including evenings or weekends for events

• Have an interest in marketing, public engagement, or nonprofit work

• Paid training — no experience needed

• Competitive pay performance bonuses

• Fast-track opportunities into Team Lead, Event Manager, or Trainer roles

• Work at exciting events supporting impactful causes or national brands

• Supportive team environment focused on growth and mentorship

• Build real-world experience in marketing, communication, and public engagement