What are the responsibilities and job description for the Entry Level Customer Service Representative position at MGN Foundation?
We are seeking a friendly, motivated Entry-Level Customer Service Representative to provide in-person customer support and represent our brand at retail pop-ups and live events. This role offers valuable hands-on experience in customer service, brand promotion, and event operations, with comprehensive paid training and opportunities for professional growth.
Key Responsibilities:Deliver courteous and professional customer service during in-person interactions at community events and outreach activities
Respond to customer questions, address concerns, and provide clear information about products, services, and campaign initiatives
Promote products or services and consistently communicate the organization’s mission and brand messaging
Support event logistics, including setup, operation, and teardown to ensure smooth and safe event execution
Collaborate with marketing and sales teams to meet campaign objectives and maintain brand standards
Collect and report attendee feedback and basic event metrics to inform improvements for future activities
Maintain a positive, professional demeanor and adhere to organizational policies and procedures
No prior experience required; comprehensive paid training provided
Excellent verbal communication and interpersonal skills; comfortable engaging with diverse audiences
Customer-focused attitude with patience, professionalism, and a solution-oriented approach
Ability to multitask and perform effectively in fast-paced, team-oriented environments
High school diploma or equivalent preferred
Reliable, punctual, and flexible to work occasional evenings and weekends as needed for events
Reliable transportation to event locations is preferred
Competitive pay with weekly performance-based bonuses
Comprehensive paid training and ongoing professional development opportunities
Clear opportunities for advancement and expanded responsibilities in event operations, marketing, and outreach
Supportive, mission-driven team environment focused on community engagement and impact
Practical experience in customer support, brand representation, and event execution
