Group Housing Specialist - Corporate

Las Vegas, Nevada

The SHOW comes alive at MGM Resorts International

Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.

THE JOB:

Step into an exciting role as a Group Housing Specialist, where you’ll help create seamless and memorable group experiences from start to finish. With your passion for service, strong communication skills, and problem-solving mindset, you’ll partner closely with clients to understand their unique needs, bringing their vision to life and creating “WOW” moments that last beyond their event.

Based at our off-site Corporate location, you’ll manage group programs up to 1,500 room nights, serving as a key liaison for clients and event partners. In this role, you’ll oversee room block and booking processes, ensuring every detail is organized, accurate, and executed flawlessly. You’ll also build strong relationships with both internal teams and clients, playing a vital role in delivering exceptional experiences across MGM Resorts properties.

THE STARTING RATE: $22.00 / Per Hour

THE DAY-TO-DAY:

• Serve as the primary point of contact for group clients, addressing inquiries and providing support throughout the booking process
• Collaborate with various departments to ensure seamless communication and coordination for group arrivals and accommodations
• Manage group bookings and reservations, ensuring accuracy and timely processing
• Monitor inventory and availability for group bookings, adjusting as necessary to maximize occupancy
• Reconcile rooming and financial details, including verifying master rooming lists, processing attrition and commission fees, preparing estimated charges, and collecting payments

THE IDEAL CANDIDATE:

• Must be 18 years of age or older
• High School Diploma, GED or equivalent
• One (1) year of prior relevant experience in guest services
• Experience and proficiency with Property Management Systems
• Detail oriented, takes initiative, flexible and able to multi-task
• Exceptional customer service and interpersonal skills to communicate effectively with all stakeholders

THE PERKS & BENEFITS:

• Health & Income Protection benefits (for eligible employees)
• Professional and personal development opportunities through employee programs and network groups
• Free meals in our employee dining room
• Free parking on and off-shift at all MGM Resorts properties
• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts

VIEW JOB DESCRIPTION:

https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=11070-3

Are you ready to JOIN THE SHOW? Apply today!