What are the responsibilities and job description for the Social Media & Community Manager position at MGM Resorts International Operations, Inc.?
Las Vegas, Nevada The SHOW comes alive at MGM Resorts International Have you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests. THE JOB: As a Social Media & Community Manager, you will oversee the daily execution of MGM Resorts’ social presence by planning, creating, publishing, and optimizing brand-led content across all major social platforms. Day to day, the role balances strategy with hands-on creation—producing photo, video, and written content, managing the content calendar, executing real-time and live coverage from resorts and events, and actively engaging with followers, influencers, and online communities. In this role, you will monitor trends, audience sentiment, and performance metrics to refine content and ensure platform-specific best practices, while collaborating closely with resort teams and internal partners to support campaigns, storytelling, and timely brand moments—all while maintaining a consistent, on-brand voice and fostering meaningful community connections. This position is based in Las Vegas, NV. THE DAY-TO-DAY: Develop and execute social media strategies aligned with brand goals and KPIs Create engaging multimedia content tailored to each platform Build and maintain a strategic content calendar to ensure timely and relevant content Engage directly with followers, influencers, and online communities, fostering authentic interactions and relationships Actively monitor social media trends, competitor activities, and community sentiment Analyze performance data to refine strategies and report actionable insights Collaborate closely with internal teams and resort operators on integrated campaigns and events Curate and leverage user-generated content to enhance storytelling and brand authenticity Support crisis communication efforts, maintaining consistent brand messaging THE IDEAL CANDIDATE: Must be at least 21 years of age At least three (3) years of prior relevant experience in managing social media strategy, content production, and publishing within hospitality, entertainment, lifestyle, or related industries A savvy content creator who understands best practices across TikTok, Instagram, YouTube, Facebook, Pinterest, X, Reddit, and emerging platforms preferred Skilled at analyzing data to optimize content and community strategies preferred Able to provide a portfolio THE PERKS & BENEFITS: Wellness incentive programs to help you stay healthy physically and mentally Health & Income Protection benefits (for eligible employees) Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more Free meals in our employee dining room Free parking on and off shift Healthcare, financial, and time off benefits Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community VIEW JOB DESCRIPTION: https://mgmresorts.marketpayjobs.com/ShowJob.aspx?EntityID=2&jobcode=12549 Are you ready to JOIN THE SHOW? Apply today! At MGM Resorts, we exist to entertain the human race and provide an unforgettable escape. From delivering excellence for our guests to building and sustaining our communities, you can join our diverse teams of world-class talent and thrive in our collaborative environment. Our iconic MGM Resorts brands offer everyone a wide variety of exciting career opportunities with access to unlimited growth. Be part of a unique world filled with anticipation, entertainment and unparalleled experiences — combined with competitive rewards and exclusive perks. Together, we will use our meaningful relationships to continue to build our authentic culture. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International develops, builds and operates unique destination resorts designed to provide a total resort experience, including first-class accommodations and dining, world-class entertainment, state-of-the-art meeting and convention facilities, and high-quality retail and gaming experiences. We know the importance of respecting each other’s differences. We embrace and leverage our diversity to achieve best-in-class experiences and create stronger ties with our employees, guests, suppliers and community partners. We stay committed to taking strong, principled stands on equality to better unify our world. MGM Resorts International believes in providing opportunity for every employee to grow, develop and succeed in a work environment where you can be your best. We encourage you to explore our job opportunities. If you are an individual with a disability and need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please contact us at talent@mgmresorts.com We are an Equal Opportunity Employer. We are also committed to protecting the privacy of visitors to our employment application site, including the protection of any personal information provided to us. For more information about MGM Resorts International, including our privacy policy and commitment to diversity and inclusion, please visit http://www.mgmresorts.com/careers. For California residents, also see our California Privacy Notice that describes the categories of personal information and sensitive personal information we collect and provides certain details about our processing of that information.