What are the responsibilities and job description for the Verizon Customer Representative position at Meza Management Partners?
We pride ourselves in offering our telecommunications clients customized solutions created and designed to support their expansion and growth efforts in the area of Florida.
As a trailblazer amongst consulting firms in the market, we are on the look out for driven and enthusiastic individuals to join our team as a Verizon Customer Representative.
The Verizon Customer Representative will be the first point of contact between our clients and their business customers, representing Verizon with integrity and passion. You will be creating positive brand experiences, finding solutions to their unique needs, identifying opportunities to sell Verizon's products and services. Above all you will be a key in contributing to the success and growth of the company, driving a high level of customer satisfaction and long-term retention.
What you'll be doing as a Verizon Customer Representative:
- Act as the primary point of contact for Verizon customers, actively listening to their needs, offering solutions based on your knowledge of services and products we have available.
- Follow up on potential leads to present Verizon products and services, driving the sales closing rate and create valuable relationships for long-term retention.
- Inform these businesses of current and upcoming pricing advantages and promotions they can acquire.
- Meet and exceed sales targets by identifying opportunities to upsell products to businesses, providing a positive and full customer experience, driving engagement and satisfaction.
- Foster long-term relationships with businesses by presenting a unique experience tailored to their needs, building trust and giving on-going support to exceed customer satisfaction.
What we can provide you with:
- Valuable hands-on experience on managing customer relationships, providing support and creating innovative sales strategies with the Verizon Customer Representative Team.
- Skill-building sessions meant for the Verizon Customer Representative to enhance product knowledge, and sharpen customer service skills, such as communication, active-listening, and problem-solving.
- Travel opportunities to domestic and international company-funded events, offered to build knowledge, network best practices and exposure to different markets.
- Lively and supportive team environment with team-building activities organized to keep the Verizon Customer Representative team motivated, engaged and collaborative.
- Opportunities for weekly and monthly bonuses based on merit and performance.
What are the skills/qualifications required for the Verizon Customer Representative?
- Experience in a similar position such as: customer service, sales, or any customer-facing role
- Strong communication skills, verbal and written to successfully convey information to customers.
- People skills, active listening, empathy and integrity, to build trust, foster long-term relationships and retention.
- Ability to comfortably commute to our office.
- Professional demeanor and positive attitude are necessary to succeed in this role.
Pay: $850.00 - $1,300.00 per week
Work Location: In person
Salary : $850 - $1,300