What are the responsibilities and job description for the Maintenance - Handyman - Preventative Maintenance position at Meyer Jabara Hotels?
Manage the physical operations of the hotel to ensure the total comfort and satisfaction of hotel guests.
Responsibilities and DutiesResolves guest complaints to the satisfaction of the guest; responds promptly to any guest request for service.Arrives at work in a timely fashion in accordance with the posted schedule.Abides by established uniform guidelines.Maintains a “can do” and a “guests first” attitude at all times.Works as a member of the overall hotel team to ensure that each guest has an experience that exceeds their expectationsAttends scheduled training sessions within the hotel as dictated by the Hilton brand and the hotel management.Check and perform major repairs to refrigeration, heating, ventilation and air conditioning, plumbing, water treatment, and electrical systems.Communicate with hotel departments to become aware of maintenance needs and ensures timely response to requests, e.g., Housekeeping Department for laundry/housekeeping equipment and room repairs, Food and Beverage Department for kitchen equipment, Guest Services Department for various guest concerns.Execution of the hotel’s preventive maintenance program.Maintain standards of product quality for all areas of the hotel as outlined in the standards manual and reports deficiencies to the Chief Engineer.Qualifications and SkillsPrevious hotel maintenance experience a plusMust be willing to work a variety of day/night and weekend shifts.Must be able to read, write and speak English.Requires strong organizational skills.Must be able to work independently.The person in this position spends a significant amount of time utilizing problem-solving.Intermediate to advanced mathematical skills are used often including basic math, conversions, and measurement such as weight, volume, and pressure.A portion of time is spent lifting, moving, and holding when making repairs.Carrying and/or lifting approximately 50 pounds and pushing and/or pulling approximately 200 pounds occurs at times (TV’s, furniture, etc.)
