What are the responsibilities and job description for the Product Sales Integration Engineer position at METTLER TOLEDO?
Our Opening and Your Responsibilities
The MTNA Business Area provides product and software solutions to retail grocery customers across North America. The Retail Solutions / Professional Services Specialist serves as a key technical resource supporting the sales process, partnering with sales teams and customers to evaluate solutions, demonstrate value, and recommend the best fit for business needs. This role combines technical expertise, business insight, and strong customer engagement skills to drive successful outcomes.
Help grow the Retail Division revenue base and profitability by proactively supporting the following:
- Serve as the primary technical resource and solution advocate for strategic retail customers across North America.
- Partner with Sales to support customer requirements gathering, solution evaluation, and technology validation.
- Identify customer business and technical needs and recommend solutions that drive measurable results.
- Design, demonstrate, and present software, hardware, and professional service solutions to customers and prospects.
- Support RFI/RFP responses, solution proposals, and technical documentation.
- Develop ROI-focused value propositions and technical selling tools to support the sales organization.
- Build strong relationships with customers, technology partners, suppliers, and internal stakeholders.
- Collaborate with Product Management by communicating customer requirements and market feedback.
- Identify and develop integration opportunities, strategic partnerships, and professional services engagements.
- Represent the company at customer meetings, conferences, industry events, and trade shows.
- Maintain and share technical knowledge, best practices, and solution expertise across the organization.
What Makes You Successful
- Technical and business-minded with the ability to translate complex concepts into customer-focused solutions.
- Strong presentation, demonstration, and communication skills.
- Proven ability to influence decisionmakers and build relationships at all levels of an organization.
- Self-motivated, organized, and able to manage multiple priorities in a fast-paced environment.
- Collaborative team player with strong problem-solving and strategic thinking skills.
What You Need to Succeed
- A Bachelor of Science degree in Computer, Software, or Industrial Engineering preferred; a Degree in Electronics or Electrical Engineering supplemented by 5 years of related work experience will be considered.
- Prior experience as a solutions or software sales engineer yielding business driven results.
- Technical experience to facilitate qualified support and to develop appropriate documentation.
- Excellent interpersonal and written / verbal skills
- Strong problem resolution skills
- Ability to flourish in a cross functional organization.
- Adept at group presentations and product demonstrations.
- Capability to prepare technical documentation for sales & service.
- Understanding of large retailer IT infrastructure desired.
- Sales Engineer experience in IT products, software, or related technology a plus.
- Experience in food retailing industry desired.
Travel Requirements
- This position has a travel requirement of up to 40% periodically including both domestic and international travel (by commercial or personal means, including economy class air travel). The ability to obtain a passport with valid visas for entry into countries throughout the world is required.
Our Offer to You
- Medical, dental and vision care coverage and a 401(k) savings plan with company matching - all starting on date of hire
- Tuition reimbursement, employee wellness programs, plus other perks and discounts
- Parental and caregiver leave policies
- All the usual benefits such as paid time off, flexible spending, short-and long-term disability, basic life insurance, business travel insurance, Employee Assistance Program, and domestic partner benefits
- Global market strength and worldwide leadership in weighing
- A brand name that is identified worldwide with precision, quality, and innovation
- Thousands of patents, design and innovation awards
- A commitment to extraordinary service on our state-of-the-art equipment
About Mettler Toledo
Equal Opportunity Employment
We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, protected veteran status, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy. If you'd like more information about your EEO rights as an applicant under the law, please click here.