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Office Support Representative Senior (STD/HIV Prevention)

Metropolitan Government of Nashville and Davidson County
Nashville, TN Full Time
POSTED ON 12/9/2025 CLOSED ON 1/1/2026

What are the responsibilities and job description for the Office Support Representative Senior (STD/HIV Prevention) position at Metropolitan Government of Nashville and Davidson County?

Are you an energetic self-starter with a caring personality? Do you want an opportunity to make a difference in the lives of people who truly need your help? If you fit this description, and you believe you can make a great first impression on behalf of our STD/HIV Prevention team, you should apply for our Office Support Representative 3 position today! Typical work involves greeting clients and performing a variety of administrative and clerical duties involving all functions of a Customer Service Center supporting the Sexual Health Clinic.

If you have any questions about this position please contact MPHD HR at (615)-340-5640.

  • Serves as first responder to incoming phone lines, directing calls as needed.
  • Greets and actively assists patients from culturally diverse backgrounds.
  • Processes patients in and out of the clinic by registering them into our system and later, checking them out.
  • Provides appropriate information and a positive environment for all patients.
  • Performs all clerical duties needed to maintain efficiency of daily operations of the STD/HIV Prevention and Intervention clinic at Lentz.
  • Enters laboratory reports into electronic database management system.
  • Maintains patient charts in a timely manner to ensure accuracy and consistency
  • Collects, processes, and records financial information and transactions for fees collected.
  • Codes data according to prescribed accounting procedures.
  • Orders, tracks, and distributes supplies as directed.
  • Takes minutes at meetings as needed.
  • Composes letters, memorandums, notices, and related documents.

High School Diploma and three (3) years of clerical/administrative experience.

MPHD seeks to be a socially and culturally responsive organization that acknowledges and addresses historical and current inequities in our public health promotion and practice. Successful candidates will demonstrate the ability to work with multicultural communities.

Candidates with accreditations earned in a foreign institute are encouraged to apply, however at the present time MPHD is not sponsoring individuals through any of the US Government's employment-based immigration programs.

  • Knowledge of environmental change strategies that address chronic disease prevention.
  • Knowledge of Microsoft office.
  • Knowledge of community assessment processes.
  • Experience in program development, implementation and management.
  • Demonstrated ability to engage diverse community stakeholders.

Salary.com Estimation for Office Support Representative Senior (STD/HIV Prevention) in Nashville, TN
$42,408 to $54,782
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