What are the responsibilities and job description for the SENIOR CASE MANAGER position at Metropolitan Family services?

Metropolitan Family Services empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,900 individuals and families in Chicago, Evanston / Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.

We are now hiring a Full-Time Senior Case Manager to join our PEACE within Chicago Homes Team!

ESSENTIAL JOB FUNCTIONS :

Supervises and train staff. Responsible for hiring, assigning, evaluation and terminating staff.
Develops a written service plan with the client to meet client need, specifying goals to be achieved and services to be pursued.
Facilitate weekly in-person and online groups.
Supplements / service plans to meet client needs.
As appropriate, provides advocacy, case management, and supportive counseling to individuals, families, and groups in coping with environment and interpersonal relationship issues.
Uses expanded knowledge of resources and helps clients utilize them. Works collaboratively with community resources.
Handles emergency and crisis situations within target population
Works within contract, grant, and program requirements including meeting timelines and reporting requirements.
Reassess and monitor client situation and adequacy of service plan.
Collaborates and participates with other program staff in the planning and implementation of service plans.
With supervisory approval, authorizes limited amounts of financial assistance to own clients.
Identifies systems issues and reports to Program Director as appropriate. May work with community groups and may carry a special community assignment.
Takes increasing responsibility for own professional development, utilizing supervision and other developmental opportunities within and outside the agency to enhance skills and understanding.
Develops the knowledge and skills needed to address the complexities of domestic violence and collaborate with community resources to reduce risk.
Works with supervisor / s, other staff members, support staff and / or student / s to meet the day to day needs and goals of the program.
Handles crisis situations within the target population.
Provides community outreach activities to raise awareness, recruit potential clients, and promote changing the narrative.
Works effectively with diverse staff and service populations.
Will be evenings and weekend hours
Other duties as assigned by supervisor.

QUALIFICATIONS :

Bachelor's Degree in Social Work or related field from an accredited college or university required.

Five years of case management experience in a social service or healthcare setting required.

Bilingual in English / Spanish preferred.

Experience working with person's who cause harm preferred .

40 hours Domestic Violence Training certificate or willingness to take training, required .

Must have access to a vehicle, valid driver's license and proof of insurance to perform essential job functions, r equired.

Employment with MFS requires proof of vaccination or an approved Medical exemption, required.

Intermediate knowledge and understanding of trauma-informed care, ACE's, Evidence-Based practices, group work, and ability to work in a team.

Must have excellent verbal and written communication skills.

Ability to work effectively with diverse individuals and groups.

Ability to work evening and weekend hours as needed.

PHYSICAL DEMANDS

While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.

The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.

The employee may occasionally lift and / or move up to 50 pounds.

SALARY :

The average starting salary for this position will fall in the range of $45,146 annually. Where candidates fall in this range will be based on skill and experience level.

Metropolitan Family Services offers a very generous benefits packet to our professionals :

Blue Cross Blue Shield (BCBS) of IL Medical Coverage options that support all levels of staff (including Part-Time) : HMO, PPO, and HSA (PPO)

ZERO : A free benefit for BCBS PPO members that helps find the least expensive option for medical services.

MFS will contribute $2,000 to individual and $4,000 to family HSA Accounts through our HSA coverage, all front-loaded at the start of the year, or the start of your HSA enrollment.

Teladoc services provided to all employees : A no-cost benefit providing general medicine and behavioral health services, no insurance necessary.

Dental HMO and PPO options through Guardian Dental.

VSP vision insurance with one of the largest networks in the Chicago-land area.

Company-paid individual life insurance policy of $100,000, with a wide range of additional, employee-cost options.

Company-paid individual Short-Term Disability (STD) and Long-Term Disability (LTD) insurance.

Five Flexible Spending Account (FSA) options ranging from Health to Transit. Contribute your pre-tax dollars where you need them the most.

Ascensus 401K Plan with up to a 4% Match, vested at 100% on day one of eligibility.

12 paid Holidays.

Starting with 15 days of PTO, maxing at 30 days after 3 years of service.

Training and Professional Development Plan with E- Learning.

Pet Insurance options for your furry (or non-furry) friends.

Comprehensive Employee Assistance Program (EAP).

Free Will preparation services.

On-staff notary available to employees.

ALEX, AI-powered assistance that will make your benefit decisions seamless.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Salary : $45,146

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