What are the responsibilities and job description for the Intern Employee Assistance Program (EAP) Social Worker / Counselor (Remote) position at Metropolitan Family Services?
If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Reflected in both our internal culture as well as through the services we provide, community is at the heart of all we do.
Metropolitan Family Services empowers individuals and families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan Family Services has been the engine of change that empowers individuals and families to reach their greatest potential and positively impact their communities. Metropolitan is Illinois’ first comprehensive human services agency and reaches more than 122,900 individuals and families with services promoting education, economic stability, emotional wellness, and empowerment.
We are seeking an intern to support our EAP Program to join our Headquarters (HQ) team! This internship will start during the Fall 2026 semester.
This is an unpaid internship for current college students needing to complete internship hours for course completion.
The intern will provide short- and long-term therapy to adults, present psychoeducational workshops on wellness topics, and provide critical incident support.
ESSENTIAL INTERNSHIP FUNCTIONS: Can include some or all of the following:
- Will support clinical functions and operations within the Employee Assistance Network (EAN).
- Provides telephonic intake and case management, including referrals to other counseling and work-life resources to participants utilizing the EAP benefit.
- May provide auxiliary services to EAP clients, including crisis management (CISM) support.
- Learns and supports consultation to managers and supervisors related to sensitive employee matters.
- Maintains knowledge of developments and trends in the Employee Assistance/Work-Life industry.
QUALIFICATIONS:
- Must be a college student pursuing a bachelor's or master's in social work or a related field.
PHYSICAL DEMANDS:
- While performing the essential duties of this internship, the intern is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch.
- The intern is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing and viewing a computer terminal.