Clinical Trainer

If asked to describe the culture at Metropolitan Family Services, we could do that in one word. COMMUNITY! Both our internal culture as well as through the services we provide, community is at the heart of all we do.

Metropolitan Family Services (MFS) empowers families to learn, to earn, to heal, to thrive. Part mentor, part motivator, part advocate, since 1857, Metropolitan family Services has been the engine of change that empowers families to reach their greatest potential and positively impact their communities. 

MFS is currently looking to fill a new full-time role, Clinical Trainer! Within our Metropolitan Peace Academy (MPA) team! 

SALARY: The average starting salary for this position will fall in the range of $75,000 and $85,000 annually. Where candidates fall in this range will be based on skill and experience level. 

ESSENTIAL JOB FUNCTIONS: 

• Administer curricula addressing core clinical and CVI skills, including trauma care, mediation, conflict resolution, and community engagement. 
• Co-develop curricula that integrate clinical modalities and evidence-based practices utilized in the VP-CST service model
• Administer training on issues of violence reduction, including cultural competence, humility, and multi-sector collaboration. 
• Design, implement, and deliver specialized training programs and workshops for varying levels of CVI staff, including VP-CST team members (e.g., Peer Support Workers, QMHPs, LPHAs) and Peacekeepers. 
• Deliver initial staff LPHA and VP-CST team trainings to review Medicaid standards, team structure, policies and procedures, documentation practices, the IM CANS process, practice scenarios, and corresponding billing and coding. 
• Facilitate ongoing development sessions for Peacekeepers (Pks), which include quarterly sessions on trends, restorative justice, and digital safety. 
• Train on standardized protocols, such as Conflict Mediation & De-escalation techniques, and utilize proven models like CPI, CVI, and Restorative Justice frameworks. 
• Provide technical support to the field in implementing new strategies that demonstrate program model fidelity and collaboration. 
• Co-lead monthly convening for Team Leads, LPHAs, and organizational leadership to discuss challenges, address questions/concerns, offer “refresher” trainings, and incorporate multidisciplinary case consultations. 
• Ensure standardization of wellness protocols to combat secondary trauma among Peacekeepers and CVI professionals  
• Coordinate the collection and analysis of evaluation data to inform practice. 
• Other duties as assigned

QUALIFICATIONS:

• Master’s degree in social work, Counseling, Psychology, or a related field from an accredited college or university, required. 
• 5 years of experience in training and development, including designing curriculum and coordinating training sessions, required.

 KNOWLEDGE, SKILLS, and ABILITIES:

• Ability to design, develop, implement, and evaluate responsive programs and initiatives, including training plans, curricula, and methodology. 
• Knowledge of implementation and facilitation of technical, operational, and/or specialty training events and programs (specifically clinical and CVI modalities). 
• Ability to grasp a large amount of information quickly and transform complex concepts (such as clinical practice and Medicaid standards) into easily understood training materials to ensure understanding and competency. 
• Excellent communication and presentation skills required (verbal and written), as well as teaching and facilitation skills. 
• Ability to work independently with little direction. 

ADDITIONAL REQUIREMENTS:

• Satisfactorily pass all screenings and criminal background checks.
• No pending criminal cases or prior convictions for sexual assault, child abuse or domestic violence.

TRANSPORTATION/TRAVEL REQUIREMENTS:  

• Driving for work required with a personally owned vehicle.

 PHYSICAL REQUIREMENTS: 

• While performing the essential duties of this job, the employee is required to sit and stand for sustained periods of time, frequently talk, hear, use hands and fingers to feel, handle, and operate objects or controls, and occasionally stand, bend, stretch, stoop, kneel and crouch. The employee is required to have close visual acuity to perform an activity such as preparing and analyzing data and figures, transcribing, and viewing a computer terminal.

Metropolitan Family Services puts our people first with a top-of-the-line benefits package. Find out more by clicking here! 

Some highlights include:  

• Medical Coverage, Dental Coverage, and Vision Coverage.
• Metropolitan Family Services contributions of $2,000 to individual, and $4,000 to family, HSA accounts, pro-rated to your benefits start date.
• FREE General Medicine and Behavioral Health Teladoc services provided to all team members.
• Ascensus 401K plan services with a 4% employer match, vested at 100% on day one of eligibility.

And so much more! Make sure you click here to see the full suite of benefits offered!  

MORE ABOUT US: 

Metropolitan is Illinois' first comprehensive human services agency and reaches more than 122,970 individuals and families in Chicago, Evanston/Skokie, the southwest suburbs, and DuPage County with services promoting education, economic stability, emotional wellness, and empowerment.