Compliance Officer I

Summary

The Compliance Officer I will monitor contractor performance to ensure the contractor meets specified standards including Standard Operating Procedures, efficiency testing and training. In addition, this position performs quality assurance measures necessary to provide support and coordinate the flow of passengers at outlying stations in the six county SCRRA service areas.

Additionally, in this position, the incumbent serves in an on-call response rotation one weekday night each week, weekends and holidays; responds to and investigates collisions/accidents/incidents and provides written and verbal investigation results to management, and assists in recommending corrective actions that reduce accidents, injuries, and rules violations.

DISTINGUISHING CHARACTERISTICS

This is the entry level in the Compliance Officer series. At this level, assignments are generally limited in scope and are performed within a procedural framework established by higher-level employees.

SUPERVISION EXERCISED AND RECEIVED

• Receives supervision from departmental management/supervisory level roles
• No formal supervisory responsibilities
  
  

WHAT TO EXPECT NEXT: Applications will be reviewed, and those most qualified will be forwarded to the hiring authority for consideration. The first review of applications begins May 26, 2026. Interested applicants are encouraged to apply immediately.

Essential Duties And Responsibilities

The duties listed below are intended to describe the general nature and level of work being performed and are not to be interpreted as an exhaustive list of responsibilities.

• Oversee the day-to-day operations of contractors and foreign railroads operating and/or maintaining SCRRA equipment at various SCRRA locations.
• Ensure that contractor performance meets specific standards including all federal and state regulations, Standard Operating Procedures, efficiency testing, and training. Recommends corrective actions as needed.
• Work closely with other Agency personnel to ascertain the root causes of failures, injuries, and incidents and recommend remedial action.
• Respond to and investigate any incidents of alleged rule violations by SCRRA operations, contractor employees, or other SCRRA system users (i.e. Freight, 3 rd party contractors, etc). Collects and/or documents evidence of incidents and performs investigative tasks. Prepare reports and documents for agency management.
• Respond to incidents involving SCRRA trains on SCRRA and foreign railroad territories. Work in conjunction with other first responders from SCRRA, SCRRA contractors, other railroads, state and federal entities, law enforcement, fire, and medical personnel who may arrive at the scene of an incident. Act as Railroad Incident Commander and assigned duties during service disruptions, including working as a liaison with first responders such as law enforcement, fire, and medical personnel that respond to scenes.
• Retrieve incident video and event recorder information from trains for various operational support activities.
• Collect reports, facts, recorded information, and statistics to create reports on a monthly, quarterly, semiannual, and annual basis for documentation of trends for submission to agency management and state and federal government regulators.
• Participate in regulatorily required activities.
• Available to respond to emergency situations 24/7 to meet agency’s needs.
• The responsibilities outlined above are representative of the role but not exhaustive. Additional duties may be assigned as needed, and reasonable accommodation will be provided to qualified individuals with disabilities in accordance with applicable laws.
  
  

Education And Experience

MINIMUM REQUIREMENTS TO PERFORM ESSENTIAL JOB FUNCTIONS

• High school diploma, GED or its equivalent.
• A minimum of two (2) years of work experience in railroad operations regulatory compliance.
• A combination of training, education and or experience that provides the required knowledge, skills and abilities may be considered when determining minimum qualifications. Advanced relevant coursework may also substitute for a portion of required experience.
• Valid Class C California Driver's License with a satisfactory driving record of no more than two moving violations and no DUIs within the last three (3) years.
  
  

Preferred Qualifications

• Undergraduate degree preferred.
• Regulatory experience in 49 CFR 213 and 214
• Regulatory experience in 49 CFR 234 and 236
  
  

Knowledge, Skills, And Abilities

Knowledge of:

• The Authority’s operations and business practices, as well as the railroad regulatory environment
• Crew and equipment manipulations, and all rolling stock and related air brake equipment
• On track safety standards utilized by the authority.
• Federal, state, local laws, and rules and regulations for equipment, on-train safety and control systems including 49 CFR, parts 200-299
  
  

Skilled in:

• Use of Microsoft Office
• General Code of Operating rules/ Maintenance of Way Operating Rules
  
  

Ability to:

• Communicate effectively, both orally and in writing, to individuals and groups at all levels within and outside of the organization
• Investigate and evaluate disruptions of service
• Respond to various crises in a composed manner
• Multitask and manage multiple projects
• Interpret a variety of data and recognize trends and nonconformities
• Work irregular hours, nights, and weekends when necessary
  
  

Physical Requirements

• Transition between a stationary position at a desk or work location and move about Metrolink facilities or other work site locations
• Operate tools to perform the duties of the position; such as computers, office equipment and work-related machinery
• Transport equipment or boxes up to 25 lbs
• Exchange ideas by means of communication
• Visual acuity to detect, identify and observe employees or train movement and any barriers to movement when working on or near railroad tracks
• Hear and perceive the nature of sounds when working on or near railroad tracks
• Balance, ascend/descend, climb, kneel, stoop, bend, crouch or crawl within assigned working conditions and or locations
  
  

Working Conditions

Position requires work in a normal office environment with little exposure to excessive noise, dust, or temperature. Work may also be conducted in outdoor environments, at construction sites, Railroad Track and Right-of-Way environments, and warehouse environments, with possible exposure to individuals who are hostile or irate, moving mechanical parts, and loud noises (85 decibels, such as heavy trucks, construction, etc.)

SUPPLEMENTAL INFORMATION

Following a review of resumes and/or applications, the most highly qualified candidates will be invited to continue in the selection process. Eligible applicants will be notified of the exact time and place of assessments and interview. Candidates will be interviewed to determine their relative knowledge, skills and ability in job related areas. Offers of employment may be contingent upon successful completion of a reference check, including degree verification and criminal records check provided through SCRRA.

Internal Candidates: Employees with active discipline as defined in the HR Policy No. 5.3 Positive Discipline Program and/or with performance that does not meet the standard for "meets expectations" as defined in the Performance Planning and Appraisal Process may be precluded from consideration and placement in the position.

In compliance with the Americans with Disabilities Act, the SCRRA will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

The SCRRA is an Equal Opportunity Employer. EEO/ADA