Property Management Administrative Assistant

About Metro Star

With over 30 years of excellence, Metro Star Property Management has earned its reputation as one of Connecticut’s premier managers of upscale residential and commercial properties. As part of a dynamic and active development group known for setting the standard of quality in the marketplace, our team is committed to building and managing architecturally significant properties in walkable, vibrant communities.

We are a Connecticut-based, vertically integrated company that builds, owns, and manages the properties in our portfolio. We take pride in our culture of collaboration, efficiency, and service excellence.

To see our portfolio, visit: www.metrostarcompanies.com, www.metrostarapartments.com

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Position Summary

Metro Star is seeking a highly organized and responsive Property Management Administrative Assistant to support daily operations across our portfolio. This role is critical to maintaining efficient communication between residents, property managers, and maintenance personnel while ensuring all administrative and operational processes are handled accurately and promptly.

The position requires strong multitasking ability, attention to detail, and a professional, customer-focused approach.

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Key Responsibilities

Property Management Support

· Assist Property Managers with daily workflow and operational tasks

· Maintain organized records, reports, and administrative documentation

· Support ongoing property operations and internal coordination

Tenant Communication

· Answer incoming calls from residents in a professional and timely manner

· Intake, document, and route work order requests accurately

· Provide high-level customer service consistent with company standards

Maintenance Coordination

· Coordinate and dispatch service work with field maintenance personnel

· Track work orders from initiation through completion

· Maintain and organize completed work order forms

· Generate and assist with reporting related to maintenance activity

Fleet Management

· Track maintenance schedules for company cars and trucks

· Coordinate service, repairs, and inspections

· Maintain accurate records of fleet activity and upkeep

Executive Team Support

· Assist with general administrative tasks for the executive team

· Support special projects and company initiatives as needed

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Required Qualifications

· 2 years of administrative experience (property management experience preferred)

· Strong organizational and multitasking skills

· Excellent communication and customer service abilities

· Proficiency in Microsoft Office (Word, Excel, Outlook)

· Experience with work order or property management systems is a plus

· Ability to work in a fast-paced, team-oriented environment

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Compensation & Benefits

· $30.00/hour

· Health, dental, and vision insurance

· Paid time off (PTO), bereavement leave, and holidays

· Pension plan with company contributions

· Overtime opportunities available

· Supportive, locally based leadership and a company culture centered around growth and respect

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Why Join Metro Star?

We believe great employees build great communities. At Metro Star, we are proud to:

· Offer meaningful career growth opportunities

· Foster a collaborative and professional work environment

· Recognize performance with competitive compensation and benefits

· Operate as a locally based company with long-term stability and vision

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Equal Opportunity Statement

Metro Star is an Equal Opportunity Employer. We are committed to creating a diverse environment and are proud to be an employer of choice for all qualified applicants regardless of race, color, religion, sex, gender identity or expression, age, national origin, disability status, veteran status, or any other characteristic protected by law.

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Apply Today

Build your career with Metro Star.

Pay: $30.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Work Location: In person

Salary : $30