Claims Manager

Claims & Risk Manager – Large-Scale Insurance Expertise Required (Onsite)

📍 Onsite | Palm Beach Gardens, FL

About Us:

Metro One LPSG is the U.S. leader in providing specialized security and loss prevention services to national clients. As a rapidly expanding organization, we are reshaping the contract security industry through dedicated service delivery and a best-in-class employee experience for thousands of security and LP officers nationwide.

We are seeking talented, committed, and driven professionals to join our growing team—individuals who thrive in dynamic environments and are passionate about risk mitigation and operational excellence.

Position Overview:

We are hiring an experienced Claims & Risk Manager to lead our enterprise risk management efforts from our Palm Beach Gardens, FL location. The ideal candidate must have a proven background in risk management within a large-scale insurance company, with deep expertise in risk assessment, claims management, regulatory compliance, and loss control.

This role is pivotal in developing strategies that safeguard company assets, enhance operational resilience, and protect our people and clients. You will collaborate across departments to identify and mitigate potential threats, while aligning risk strategy with business objectives.

Key Responsibilities:

• Develop, implement, and manage enterprise-wide risk management strategies and frameworks.
• Evaluate and mitigate risk exposure across operations, financial performance, safety, legal, and regulatory compliance.
• Serve as primary liaison with insurance carriers, brokers, and legal counsel to optimize insurance programs, claims processing, and policy renewals.
• Lead the end-to-end claims management process—ensuring timely reporting, thorough documentation, investigation, and resolution of incidents.
• Conduct proactive risk assessments and on-site loss control evaluations across multiple client accounts and business units.
• Ensure ongoing compliance with federal, state, and local regulations, as well as adherence to internal risk policies and procedures.
• Advise executive leadership on risk exposures, insurance coverage, and contractual risk transfer obligations.
• Design and lead internal risk education, training, and awareness programs to foster a proactive risk management culture.

Qualifications:

• Minimum 5 years of risk management experience within a large-scale insurance company is required.
• In-depth understanding of insurance structures, claims processes, compliance mandates, and loss control programs.
• Demonstrated success in designing and executing enterprise risk strategies with measurable outcomes.
• Strong analytical, communication, and negotiation skills—capable of influencing executive-level stakeholders.
• Highly organized, with the ability to manage multiple projects and priorities in a fast-paced, dynamic environment.
• Must be willing to participate in the Company's pre-employment screening process and continuously meet any applicable state, county, and municipal requirements.

Metro One LPSG is an Equal Opportunity Employer committed to embracing diversity.