Front Office Coordinator

Front Office Coordinator - Manhattan, NYC (Upper East Side)

Position Overview

We are seeking a professional, dependable, and service-oriented Receptionist to support front desk operations.

The Receptionist will serve as the primary point of contact for visitors, staff, students, families, and vendors. This role is responsible for maintaining a professional and welcoming front desk environment, managing incoming communications, assisting visitors, and supporting daily administrative and reception needs.

Key Responsibilities

• Greet and assist visitors, staff, students, families, and vendors in a professional and courteous manner.
• Serve as the primary point of contact at the front desk.
• Answer, screen, and route incoming phone calls.
• Respond to general inquiries and direct individuals to the appropriate department or contact.
• Manage visitor sign-in and sign-out procedures.
• Maintain visitor logs, records, and front desk documentation.
• Assist with visitor badges and access procedures as required.
• Monitor arrivals and departures and communicate with appropriate staff when needed.
• Maintain a clean, organized, and professional reception area.
• Receive and distribute mail, packages, and deliveries.
• Provide basic administrative support, including data entry, filing, document preparation, and record maintenance.
• Assist with scheduling, communications, and other general office tasks as needed.
• Maintain confidentiality when handling sensitive information.
• Follow established front desk and visitor management procedures.
• Communicate promptly with appropriate staff regarding unusual situations or visitor concerns.
• Provide occasional extended coverage when required.
• Perform additional receptionist and administrative duties as assigned.

Qualifications

• Previous receptionist, front desk, administrative, customer service, or similar experience preferred.
• Strong verbal and interpersonal communication skills.
• Professional and customer-service-oriented demeanor.
• Dependable, punctual, and organized.
• Strong attention to detail.
• Ability to manage multiple tasks in a busy front desk environment.
• Comfortable interacting with a wide range of visitors and staff.
• Basic computer skills, including email, data entry, and common office applications.
• Ability to learn visitor management, telephone, scheduling, or administrative systems.
• Ability to handle confidential information with discretion.

Preferred Qualifications

• Prior experience as an Office Coordinator, Front Desk Coordinator, or in a similar administrative support role.

• Current NYS Security License.

• Fire and Life Safety certifications.

• Previous experience working in a school, corporate office, or other controlled-access environment.

• Familiarity with visitor management, access control, badging, or building safety procedures.

Schedule

The anticipated schedule is:

Monday through Friday

Approximately 7:30 a.m.–2:00 p.m.

Some flexibility may be required for occasional extended coverage based on business needs.

4-6 month temporary assignment with ability to go permanent