What are the responsibilities and job description for the Community Outreach Representative position at Metro Livery?
Company Description Metro Livery is a Tennessee-based transportation company known for dependable, comfortable rides in and around Nashville at competitive rates. The company serves a wide range of clients, including thousands of corporate travelers across diverse industry sectors. With a well-maintained fleet of black cars, vans, charter buses, and party buses, Metro Livery supports everything from business meetings and airport transfers to weddings and special events. Its team combines deep local knowledge of Music City, strong customer focus, and professional service to deliver smooth, punctual journeys. Metro Livery emphasizes high-quality service, safety, and a positive rider experience in every client interaction.
Role Description The Community Outreach Representative is a full-time, on-site role based in Nashville, TN, focused on building awareness of Metro Livery’s services and strengthening relationships with local communities and organizations. This role involves representing Metro Livery at community events, business gatherings, and networking opportunities to promote corporate and personal transportation offerings. The representative will identify outreach opportunities, coordinate participation in local initiatives, and develop partnerships with community groups, businesses, and event organizers. Day-to-day responsibilities include engaging with current and potential clients, sharing information about services, collecting feedback, and collaborating with internal teams to support marketing campaigns and service improvements. The role also includes maintaining accurate records of outreach activities, preparing brief reports on engagement outcomes, and consistently reflecting Metro Livery’s commitment to safety, reliability, and exceptional customer service.
Qualifications
Role Description The Community Outreach Representative is a full-time, on-site role based in Nashville, TN, focused on building awareness of Metro Livery’s services and strengthening relationships with local communities and organizations. This role involves representing Metro Livery at community events, business gatherings, and networking opportunities to promote corporate and personal transportation offerings. The representative will identify outreach opportunities, coordinate participation in local initiatives, and develop partnerships with community groups, businesses, and event organizers. Day-to-day responsibilities include engaging with current and potential clients, sharing information about services, collecting feedback, and collaborating with internal teams to support marketing campaigns and service improvements. The role also includes maintaining accurate records of outreach activities, preparing brief reports on engagement outcomes, and consistently reflecting Metro Livery’s commitment to safety, reliability, and exceptional customer service.
Qualifications
- Candidates should possess strong Community Engagement and Community Outreach skills to build relationships with local organizations and groups.
- Candidates should possess excellent Communication skills, including clear verbal communication and professional interpersonal skills.
- Candidates should possess solid Customer Service skills to ensure a positive experience for current and prospective riders.
- Candidates should possess foundational Sales skills to promote Metro Livery’s services and contribute to business growth.
- Relevant qualifications include experience in community relations, event coordination, or field marketing; familiarity with Nashville and surrounding areas; ability to work on-site and travel locally; strong organizational skills; and a valid driver’s license with a reliable record. Experience in transportation or hospitality is beneficial but not required.