What are the responsibilities and job description for the Retail Sales Associate bilingual position at Metro by T-Mobile (authorized dealer)?
Job Overview
We are seeking an energetic, customer-focused Retail Sales Associate to join our Metro by T-Mobile team. In this role, you will help customers find wireless solutions that fit their needs, provide outstanding customer service, and drive store sales. The ideal candidate is motivated, reliable, tech-savvy, and enjoys working in a fast-paced retail environment.
Key Responsibilities
- Greet customers and provide a positive in-store experience
- Sell Metro by T-Mobile phones, accessories, service plans, and promotions
- Assist customers with upgrades, activations, bill payments, and troubleshooting
- Explain product features, pricing, and wireless plans clearly and confidently
- Meet or exceed individual and store sales goals
- Maintain store cleanliness, organization, and merchandising standards
- Handle cash transactions and operate the point-of-sale system accurately
- Resolve customer concerns professionally and efficiently
- Stay updated on new products, promotions, and company policies
- Support team members and contribute to a positive work environment
Qualifications
- Previous retail or sales experience preferred (wireless experience is a plus)
- Strong communication and interpersonal skills
- Basic computer and smartphone knowledge
- Ability to work flexible schedules, including weekends and holidays
- Goal-oriented with a positive attitude
- Ability to stand for extended periods and lift light merchandise
Preferred Skills
- Bilingual candidates are encouraged to apply
- Experience with commission-based sales
- Customer service and problem-solving abilities
- Ability to multitask in a busy retail setting
Benefits
- Competitive hourly pay plus commission opportunities
- Paid training
- Career growth opportunities
- Employee discounts on wireless products and services
- Flexible scheduling
Pay: $30,000.00 - $60,000.00 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: In person
Benefits:
Vacation & Paid Time Off, Health Insurance, 401K PlanSalary : $30,000 - $60,000