What are the responsibilities and job description for the Host/Cashier position at Metro 7 diner?
Responsibilities:
- Greet and welcome guests in a friendly and professional manner
- Seat guests and manage the seating chart
- Provide excellent guest service and address any inquiries or concerns
- Take reservations over the phone and enter them into the reservation system
- Manage waitlists and estimate wait times for guests
- Handle cash transactions and operate the POS system
- Maintain cleanliness and organization of the host/host station and lobby area
Qualifications:
- Previous experience in a customer service or hospitality role preferred
- Strong communication skills and ability to provide exceptional guest relations
- Ability to handle high-pressure situations with patience and professionalism
- Excellent phone etiquette and ability to handle multiple phone lines
- Basic math skills for cash handling
We are looking for a friendly and outgoing individual to join our team as a Host/Cashier. As a Host/Cashier, you will be responsible for providing excellent guest service, managing reservations, seating guests, and handling cash transactions. If you have a passion for hospitality and enjoy interacting with people, we would love to hear from you.
Please note that this position may require working evenings, weekends, and holidays.
Job Types: Part-time, Full-time
Pay: $18.00 - $21.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Health insurance
Physical Setting:
- Casual dining restaurant
- Fast casual restaurant
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $18 - $21