Marketing & Account Manager

Metric Marketing helps clients grow through smart strategy and strong execution, built on a simple belief: that authenticity is a brand's greatest advantage, and the best marketing happens where data and humanity meet.

After more than a decade of doing this work, we know who we are and where we're going. We believe technology, used well, makes the human part of marketing stronger, not smaller. So we are building intelligent systems that handle the busywork and surface the moments that matter, freeing our people to do what only people can do: tell true stories and show the world who a brand really is. We are looking for a Marketing Manager who can lead client strategy and relationships today, and help us build that future.

About the Role

This is a client-facing leadership role at the center of how we serve and grow our accounts. You will own the strategy behind your clients' marketing, make sure that strategy is executed well, and be the person clients trust to keep their goals moving forward. You will keep clients happy and look for ways to deepen each relationship, including identifying upsell opportunities and supporting new business.

You will also help shape where we go next. We have a clear vision for how to build smarter systems that make our work more human, and we are looking for someone excited to help turn that vision into reality, helping develop and sell new services as our offerings evolve. You do not need every answer for how that gets built; you need to be the kind of person who wants to build it. This is a role with real influence over Metric's direction.

What You'll Own

• Develop marketing strategies for assigned clients and tie every effort back to their bigger-picture goals.
• Ensure strategies are implemented and keep work moving forward on time and within scope.
• Serve as the primary point of contact for your clients, leading communication and meetings.
• Run client meetings that produce clarity, alignment, and clear next steps.
• Monitor client satisfaction, surface issues early, and drive solutions when something is off track.
• Grow accounts through upsells and new opportunities, and support new business.
• Help shape and sell new services as our offerings evolve.
• Use AI in your own work, and help build the systems that free our team to do more of what matters for clients.
• Contribute marketing strategy and execution to Metric's own brands and ventures as they grow.

What Success Looks Like

• Clients feel cared for, understood, and confident in the work Metric delivers.
• Strategies are clear, executed well, and producing measurable results.
• Meetings lead to trust and forward momentum rather than open questions.
• Problems are caught and addressed before they become threats to the relationship.
• Accounts grow, retention stays strong, and new opportunities are identified and acted on.

What We're Looking For

• Several years of experience in marketing strategy, account management, or a closely related leadership role.
• Proficiency in understanding the capabilities of SEO, content creation, social media, advertising, design, and web development.
• A strategic thinker: you see the bigger picture and turn it into clear plans and real action.
• Strong communication skills and the confidence to lead client relationships and meetings.
• A track record of turning strategy into execution and keeping work on track.
• Comfort with a sales and growth mandate, and an instinct for opportunities to do more for a client.
• Excited about using technology to make marketing more human, and eager to help build it; hands-on experience with AI tools is a real plus, and a genuine willingness to learn is essential.
• Energized by an evolving company: you want to help build the future, not just execute a fixed playbook.
• Drawn to work that is honest and real, and to building relationships that are too.

Details

• Full-time, W2 position.
• Hybrid schedule based out of our Saline / Ann Arbor area offices.

If you want to lead real client work and help build what marketing becomes next, this is the role.

We look forward to meeting you.

Job Type: Full-time

Pay: $41,600.00 - $72,800.00 per year

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• Parental leave
• Vision insurance

Application Question(s):

• What principles or values guide how you make decisions and live your life?
• Why are you interested in this position?
• What unique abilities, perspectives or experience do you bring to this role?

Ability to Commute:

• Saline, MI 48176 (Required)

Work Location: Hybrid remote in Saline, MI 48176

Salary : $41,600 - $72,800