Quality & Standards Manager

Position: Quality & Standards Manager

Category: Quality Management

Location: Remote for the right candidate OR any office in the South-East (Hybrid)

Employment Type: Full-time

Overview:

We are seeking a seasoned professional to lead the development, implementation, and continuous improvement of our client's Quality Management System (QMS). This is a corporate services role (non-billable) that is responsible for establishing consistent procedures, work standards, and tools that ensure effective project delivery across the organization. The Quality & Standards Manager reports to the Director of Project Delivery Excellence and plays a pivotal role in supporting both technical teams and leadership in achieving quality and performance goals.

Key Responsibilities:

• Design, deliver, and maintain firm-wide quality training programs, including in-person sessions, virtual workshops, and self-directed learning modules.
• Partner with project management leadership to coordinate multi-day skills training, virtual learning, and other initiatives to enhance project delivery.
• Develop, refine, and implement QMS procedures to improve project execution and address critical quality-related areas.
• Monitor adherence to QMS standards through project audits, mentoring, and team engagement.
• Establish and track performance metrics for project teams, evaluating quality, client relationships, teamwork, and financial outcomes.
• Maintain and manage centralized resources, including online libraries of quality documents, design standards, and reference materials.
• Oversee access to industry standards, codes, and internal specification tools, recommending technologies that improve project delivery efficiency.
• Support the development of annual business plans aligned with the firm’s strategic goals.
• Collaborate with market and practice leaders to identify quality needs, gather feedback, and implement improvements organization-wide.
• Lead the creation and maintenance of QMS documents and tools that support document control and consistent project practices.
• Guide leadership initiatives focused on improving delivery within specific disciplines, project phases, or service areas.
• Participate in the hiring and interview process for senior roles within the Project Delivery Excellence team.
• Provide coaching, mentoring, and technical guidance to team members to ensure high standards in project execution.
• Conduct internal project reviews to assess compliance with QMS procedures and promote best practices.
• Work cross-functionally with leadership, operations, IT, HR, risk management, and communications teams to align quality initiatives with organizational priorities.
• Capture and communicate lessons learned and best practices to continuously enhance firm-wide performance.

Required Qualifications:

• Bachelor’s degree in engineering, architecture, or a related field.
• 20 years of experience in the architecture, engineering, and construction (A/E/C) industry.
• Professional licensure or certification preferred (PE, RA, RID, PMP).
• Proven track record managing diverse projects across various sizes and types.
• Experience providing training, oversight, and mentorship to professionals.
• Strong organizational, leadership, and interpersonal skills.
• Ability to effectively coach and collaborate with cross-functional teams.
• Willingness to travel to office locations as required.

Further Qualifications:

• Familiarity with Project Management Institute (PMI) standards and experience implementing firm-wide programs.
• Background in multi-discipline A/E firms or infrastructure organizations.
• Construction management experience is a plus.

Why This Role is Exciting:

This is a high-impact leadership position that offers the opportunity to shape and influence the quality culture of a leading engineering and design organization. You will work across teams and disciplines, implement strategic initiatives, and drive improvements that affect every aspect of project delivery.

You'll be joining a well-established company in the South-East with the base salary able to go north of $160k DOE.

If you're interested in the following role, feel free to reach out for a confidential conversation at:

Email: connor.jennings@metric-search.com

Cell: 1 646-814-0321