Intern-Tech Support Associate

Metra is one of the largest and most complex commuter rail systems in North America, serving Cook, DuPage, Will, Lake, Kane, and McHenry Counties. The agency is linking communities in Northeastern Illinois by providing safe, reliable, and efficient commuter service.

The Metra Internship Program provides an opportunity for college sophomores, juniors, seniors, and graduate students to gain practical experience through on-the-job learning. Metra assigns students to projects related to their academic/educational field of study, which complements classroom instruction. The knowledge gained contributes to career development, while the experience provides insight on the wide variety of jobs in the transportation industry.

The Intern will support Network Services staff in the inventory, deployment, delivery, and support of computer and network equipment for the organization. Assist IT in responding to Help Desk requests and the rollout of large technology projects. Projects can vary from a day to multiple months, depending upon the complexity of the project. Assist in inventory, deployment, and delivery of computer and networking equipment.

Candidates can expect salary offers that range from the minimum to the mid-point of the salary range. Metra provides full pay ranges, so candidate can consider their growth potential.

Metra is a railroad employer subject to the provisions of the Railroad Retirement Tax Act, not the Social Security Administration.

The Intern must be currently enrolled as a sophomore, junior, or senior in an undergraduate program or in a graduate program from an accredited institution. Preferred area of study is computer science. Cisco networking devices (switches and/or routers), CompTIA A training, or Microsoft Technology Associate IT infrastructure track desirable.

Must be 18 years or older; able to legally work in the United States; a student in good standing for each semester/quarter during their internship; and available to work between 12 and 20 hours per week for up to one year (optional: 40 hours per week during summer months).

Qualified candidates must be legally authorized to work in the United States. Metra is unable to sponsor visas (e.g., H-1B or TN status) at this time.

Metra employees in an active review period under the current discipline policy or who have documented attendance or performance issues will not be considered and/or selected for this position.

Please note: Regardless of any state laws that legalize marijuana, Metra prohibits applicants and employees' use or possession of marijuana (or marijuana paraphernalia), or having detectable amounts of marijuana in their bodies, including synthetic and/or non-synthetic substances such as THC for any reason for preemployment screening purposes, while on duty, subject to duty, on Metra property, or in Metra work equipment and vehicles.

Metra is committed to ensuring that our career website and recruiting process are accessible to all individuals. If you encounter difficulties or limitations in using or accessing our online application, or if you require reasonable accommodations to complete this application, participate in interviews, complete any pre-employment testing, or engage in any other aspect of the employee selection process, please direct your inquiries to RAC@Metrarr.com.

Metra is an Equal Opportunity/Affirmative Action Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, gender identity, disability, or any protected categories, assuming an individual can perform the essential functions of the job with or without accommodation.