Firewall Engineer

U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time.

Firewall Engineer

Location: Bartlesville, OK

Duration: 12 months

Description:

Firewall Support Engineer High-Level Responsibilities

• Troubleshooting and incident management
• Communicate and report on program variance or issues encountered for continual service improvement
• Firewall and security devices support
• Third-party vendor coordination
• Operating systems upgrades, break/fix, and weekly Tuesday changes
• Detailed Team Responsibilities
• Rule requests (estimated eighty (80) rule requests / month or all if less than eighty (80))
• Global firewall rule requests, Lubricants firewall rule requests, refinery firewall rule requests, Midstream Supervisory Control and Data Acquisition (“SCADA) firewall rule requests, and midstream Pre-Construction Notification (“PCN”) firewall rule requests

Refining whitelist:

Whitelisting of URLs for refining users to access on the Internet. This may be deprecated in the future

Generic engagement request:

Catch-all for network security team assistance

Cloud security group request:

Modifying security groups within Amazon Web Services (“AWS”) or Microsoft Azure as required

Generic network security request:

Internal team request for time tracking

Tool/application access:

Network security team management access, AlgoSec, Dome9, and Prisma Cloud

Tier 1: Response/resolution:

• Perform basic incident/catalog task resolution while adhering to change control processes
• SCADA/PCN requests are not permitted
• Global changes require peer review before implementation
• Perform initial troubleshooting
• Escalate as needed to reach incident resolution
• Estimated ten (10) incident/catalog task expected on a weekly basis

Tier 2: Response/resolution:

• Perform intermediate incident/catalog task resolution while adhering to change control processes
• SCADA/PCN requests are permitted
• Perform initial troubleshooting
• Escalate as needed to reach incident resolution
• Perform non-PCN/SCADA firewall reviews
• Perform CheckPoint™️ to CheckPoint™️ firewall refresh
• Estimated ten (10) incident/catalog task expected on a weekly basis

Tier 3: Tickets:

• Perform complex incident/catalog task resolution while adhering to change control processes
• SCADA/PCN requests are preferred at this level
• Perform initial troubleshooting and advanced troubleshooting
• Perform escalation resolution from lower tier third-party vendors/contractors
• Perform PCN/SCADA and refinery firewall rule reviews
• Perform CheckPoint™️ to CheckPoint™️ firewall refresh